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Product Reviews


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"Great product and customer service"

on 12/16/2025 3:16:47 PM

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Details: Bought the polar ice 3.0 and it is fantastic for my ankle. Customer service were amazing, replacing the ankle boot for a smaller one.

Location: Texas

Would you recommend this to a friend?: Yes

"Best on the market - Better than advertised"

on 11/21/2025 10:50:07 AM

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Details: I have owned and used 3 of the Breg's cold therapy units over the past 6 years. In a short period of time, all three quit pumping water through the lines. In preparation for another knee replacement, I was getting ready to buy another Breg machine because I was told that they were the top of the line. My daughter told me how satisfied she was with her Polar unit, so I bought the 16 quart unit through Amazon. It is far superior to the Breg units. The pump has outlasted the Breg pumps by double and there is no sign of it quitting. The wheels are also a nice touch and the timer that turns the unit on automatically is a lifesaver especially the first couple of weeks after surgery when I could set it for on for 20 minutes and than off for 40 minutes without waking up in the middle of the night to do it manually. I liked it so much that I bought the smaller 9 quart unit directly from Polar Active so that I could use it on my back while the 16 quart was working on my knee. I haven't been this blown away by a product for a long time. Better than advertised.

Location: Massillon, Ohio

Would you recommend this to a friend?: Absolutely

"POLAR ACTIVE ICE MACHINE 3.0"

on 10/27/2025 1:32:14 PM

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Details: I needed an ice machine or ice packs for my knee replacement. The Polar Ice works so well that I find it hard to believe there is any better unit for surgeries like I had

Location: CA

Would you recommend this to a friend?: I RATE THIS A '10' AND RECOMMEND THE CO.

"Polar ice machine"

on 10/16/2025 10:32:41 AM

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Details: This is a great ice machine and well worth the money. Having at timer was a game changer for me during rotator cuff surgery. It allowed me to keep Ice on all night long.

Location: Michigan

Would you recommend this to a friend?: Yes

"Patient"

on 10/7/2025 7:43:15 PM

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Details: Had knee replacement 7 months ago. Used my machine every day, for the first two months all day long. It never let me down! Great must have for ice therapy! Recommend it to my surgeon and many friends!

Location: Roswell, NM

Would you recommend this to a friend?: Absolutely and have!

"Awesome!"

on 9/23/2025 9:08:27 AM

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Details: First off, outstanding customer support, I had some questions on shipping and was taken care of immediately. Thanks Jess. I picked up a Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir on the recommendation from Dr. Sam of Succeed. Awesome cooler, I bought it for my upcoming knee replacement and have tried it out on my bad knee. Works great. I highly recommend.

Location: Germany

Would you recommend this to a friend?: Yes

"5 Star Product - Must have for Hip Replacement Recvery!"

on 6/2/2025 4:51:02 PM

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Details: Purchased to help after Hip Replacement. Definitely need an Ice Machine after this procedure regardless of what anyone says. More features than the one they offer at the hospital. Extremely Satisfied.

Location: OHIO

Would you recommend this to a friend?: Yes

"Great Product!"

on 5/12/2025 12:05:22 PM

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Details: Don't know what we would have done without it, made icing after total knee replacement much easier, more consistent and more effective. Customer service was top notch in helping us, an amazing company. Highly recommend!!!

Location: Lakewood, OH

Would you recommend this to a friend?: Yes

"Amazing Machine"

on 3/14/2025 11:52:07 AM

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Details: My dad just had knee surgery and we got this for him for recovery. This machine is absolutely amazing! He loves how it works and how it ices his knee. He loves all the settings and the convenience of the timer. This is a great machine and great for recovery

Location: Wisconsin

Would you recommend this to a friend?: yes

"Polar Ice 3.0 Awesome product"

on 10/22/2024 11:38:50 AM

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Details: Purchased for rotator cuff surgery recovery. Simple to use. Stays cold for a long time. You just need to sit and use the remote control. I hate taking pain meds and having this system continuously icing me has effectively taken the place of the awful nauseating pain medication. Works like a charm.

Location: Ocala, Florida

Would you recommend this to a friend?: I have already sent the link to my brother who is having hip surgery soon. Definitely recommend.

"Polar Care Ice Machine"

on 10/18/2024 7:03:40 AM

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Details: So easy to use. Continuous Polar care to body. Love the timer, and that you can order extension tubing for the product. Highly Recommend. Well worth the money.

Location: Missouri

Would you recommend this to a friend?: Yes

"Very Useful Product"

on 7/9/2024 1:02:03 PM

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Details: Cooling Reservoir is compact and easy to maintain sessions. The ability to use frozen bottles of water instead of actual ice is a huge plus.

Location: Colorado

Would you recommend this to a friend?: Yes

"Polar Active Ice"

on 4/18/2024 5:06:19 PM

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Details: Bought for my Total Knee Replacement surgery. It proved to be an essential piece of equipment in my recovery. Bought the knee compression sleeve also which was wonderful addition! Used frozen water bottles instead to cubes which is ingenious!

Location: Connecticut

Would you recommend this to a friend?: Highly recommend!

"Should be considered essential"

on 3/29/2024 2:08:16 PM

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Details: The Polar Active Ice 3.0 Universal Cold Therapy solution has been very easy to use and an active part of my post rotator cuff surgery recovery. Order arrived quickly, easy to use (freeze water bottles) and quiet operation. The timer option is one reason I chose this model over others, and it has been nice to regulate the temp intensity as well as the on/off sequence.

Location: Virginia

Would you recommend this to a friend?: I have already recommended this to friends, therapists, etc.

"Great product"

on 3/6/2024 1:17:08 PM

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Details: I had hip replacement surgery and have been using this especially at night. It is very light weight and adjustable vs the heavier ice packs that you buy and strap on or receive after surgery. I sleep much better at night as this keeps the swelling down and I don't have to wake anyone to get me a cold ice pack. Shipped quickly and great customer service. Thank you!

Location: Minnesota

Would you recommend this to a friend?: YES

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