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Frequently Asked Questions

Please choose below to view our frequently asked questions about:

  • Body Cooling

  • Hot + Cold Therapy

  • For Services & Other Questions, please see the 'Support' column under the 'Learn' tab at the top of the page.

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    Monday-Friday 8:30 a.m. - 4:30 p.m. EST
    Customer Service 800.763.8423 • 330.253.9973 Fax: 330.253.4233
    3380 Cavalier Trail, Stow, Ohio 44224
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