View Cart

Insurance, Medicare, Medicaid and HCPCS Codes

Please be aware that we are a small company and we do not bill insurance companies. You should contact your provider prior to placing your order to see if they will cover the products you require.


We receive a lot of questions about whether or not insurance companies and Medicare/Medicaid will cover cooling garments. The answer varies by provider and plan, so we encourage you to contact your provider. We understand that insurance companies will sometimes, depending on your situation, cover the cost of a vest once you have met your deductible, so it is worth the inquiry.

Here is some helpful information:


We encourage you to contact your insurance company to see if they will allow you to submit a claim for reimbursement for our Active Ice® System

Here is some helpful information:
  • When you purchase an Active Ice® System or accessory directly from us, please request a priced receipt, which we will be happy to include with your package.
  • We do not need a prescription from your doctor, but it may be required by your insurance company.


It is solely the care provider's responsibility to determine if a given diagnosis properly corresponds to a given billing code. Polar Products is simply providing this information as a starting point for possible billing code applicability. This information is based upon anecdotal accounts of acceptable billing codes for diagnoses in which the identified product has been used in the past. Polar Products does not participate in the billing process and it is solely the caregiver's responsibility to determine if the billing code actually applies to the treatment provided.

Circulating Cold Water Therapy System
  • E0218: Water circulating cold pad with pump. This code describes a device which has an electric pump that circulates cold water through a pad.
  • E2036: Pump for water circulating pad.
  • A9900: Water circulating pad.
  • E1399: Durable medical equipment, miscellaneous. Is currently being used to bill for inexpensive DME
Cooling Garments: Polar Cooling Vests and Other Garments
  • E1399: Durable medical equipment, miscellaneous and is currently being used to bill for inexpensive DME.
Cold Therapy Compression Soft Ice Compression Wraps
  • E0230
  • E0238
Moist Heat Therapy: Thera-Temp Moist Heat
  • E0238: Non-electric heat pad, moist.
A9270: Non-Covered item or service.

A9999: Miscellaneous DME supply or accessory, not otherwise specified.

Thank you for your interest in our products, and please let us know if we can be of any further assistance. You can purchase our products online or call our customer service at 1.800.763.8423, 8 a.m. - 5 p.m. EST, Monday - Friday.

While all care has been taken to ensure information is accurate, all information on this website is only intended as a guide. Because every person's situation is unique, and because the services are different in every state, it is important to consult a professional to obtain advice that relates to your particular circumstances.

Let Us Help You

Monday-Friday 8:30 a.m. - 4:30 p.m. EST
Customer Service 800.763.8423 • 330.253.9973
polar@polarproducts.com Fax: 330.253.4233
3380 Cavalier Trail, Stow, Ohio 44224
©Copyright 2024 Polar Products Inc. All Rights Reserved.
I Can Help! What Questions Do You Have?X