Please note: this is an electronic gift certificate. When you purchase a gift certificate a unique code will be sent to you via e-mail.
Frequently Asked Questions
Notifying the Gift Recipient
You have the option to notify the person for whom you are buying the Gift Certificate if you'd like. After the shopping cart page, and before the login/registration page, the website will prompt you to notify the recipient of the Gift Certificate by entering his/her name, e-mail address, and a message. (Note: This is not a required checkout step: if no recipient is specified, you can still checkout.) When the order is processed, we automatically send the recipient (if one was specified by the buyer of the certificate) a message containing information about the Gift Certificate (including the Gift Certificate code to redeem it) and the message entered by the customer. The customer that is placing the order will also receive confirmation e-mails when the order is placed and processed. Both messages contain all the Gift Certificate details, including the unique Gift Certificate code necessary to redeem it.
Redeeming a Gift Certificate
A Gift Certificate is not tied to the purchases, so anyone in possession of an active Gift Certificate code can redeem it. Gift Certificates, just like coupons, are entered in the Discount or Gift Certificate Code input field located in the payment section of the checkout page. The customer will enter the code and click on the "Recalculate" button to apply the discount. You can redeem multiple Gift Certificates against the same order.
Full vs. Partial Redemption
When the amount available on the Gift Certificate exceeds the total products purchased, the Gift Certificate is redeemed only for the amount that equals the total products purchased. The rest of the funds remain available for a future purchase. When the amount available on the Gift Certificate is lower or equal to the total products purchased, the Gift Certificate is fully redeemed and can no longer be used once the order has been placed.
Checking the Balance of a Gift Certificate
You can quickly find out the balance left on an existing Gift Certificate by logging in to your customer account.