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Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir

Active Ice cold water cyrotherapy machine is show with its contents
Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
Active Ice cold water cyrotherapy machine is show with its contents
Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
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Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
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Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
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Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
Three Universal Cold therapy Bladders are shown in various compression wraps meant for different parts of the body. There is a blue bar at the bottom with white text saying WRAPS FOR DIFFERENT BODY PARTS
Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
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Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
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Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
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Polar Active Ice® 3.0 Universal Cold Therapy System, 9-Quart Cooling Reservoir
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Price: $219.99
SKU: AIS3.0-9-UB
The Active Ice® 3.0 System is specifically designed for drug-free pain relief. It is comfortable, easy to use, and provides cold therapy for universal use. Can be used time and time again! Our system includes:
  • (1) 9-Quart cooling reservoir with 5 feet of insulated tubing: One of the industries' largest! It fits up to six 500 ml frozen water bottles, which can be used instead of ice and are reusable and convenient!
  • (1) High-efficiency pump: Provides steady, whisper-quiet, effective cold therapy.
  • (1) Patent-Pending Programmable Digital Timer: Set custom cold therapy on and off cycles!
  • (1) Universal Therapy Pad: Provides comfortable cold therapy for universal use.
  • (1) 12-volt DC power supply
This product is designed, engineered, tested and assembled in the USA.

FSA & HSA Approved

Price: $219.99
Product Details

Terms & Conditions:

The following must be read before purchasing the Active Ice® 3.0 Cold Therapy System. 

I am currently under the treatment of a physician who has prescribed this Polar Active Ice® System. I agree to read and use this product in accordance with all instructions, warnings and cautions in the Active Ice® Instruction Manual and/or the instructions given to me by my treating physician. Cryotherapy should not be used by persons with Raynauds, Diabetes or other vasospastic disease, cold hypersensitivity, or compromised local circulation. Always consult with your healthcare provider. I acknowledge that I will assume all responsibility for the use/misuse of this cold therapy product. I will contact my physician immediately in the case of any untoward reactions caused by use of this system. I will contact my physician immediately in the case of any negative reactions caused by use of this system. I will not use this system if I am Diabetic or suffer from poor circulation or neuropathic (nerve) disorders.

Due to health and hygiene regulations, all Active Ice® 3.0 Cold Therapy Systems and parts are non-returnable. Please see our warranty below for more information.
Designed, engineered, tested and assembled in the USA

Polar Products is a GSA Contract Holder: FSS#V797D-30220

Active Ice® 3.0 Cold Therapy System Instructional Video and Instructions


For detailed instructions, please refer to the Active Ice® 3.0 Cold Therapy System instruction manual.

Benefits and Features of the Active Ice® 3.0 Cold Therapy System

People Using the Active Ice 3.0 Cold Therapy Systems

The Design:

  • Specifically designed to deliver drug-free pain relief after injury or post-surgery, when serious pain relief is required!
  • Whisper-quiet, high-efficiency pump circulates cold water throughout the therapy pad.
  • Customize your cold therapy on and off cycles with the patent-pending programmable digital timer.
  • Our cooling reservoirs will hold more ice or frozen water bottles than competitors, which will lengthen the duration of cold therapy before needing to add more ice or swapping out your frozen water bottles. With twice the reservoir size allowing for twice the ice/frozen water bottle capacity as our biggest competitors, Active Ice® will get you through the night!
  • Try frozen water bottles instead of ice! Our large cooling reservoirs allow for the use of frozen water bottles which is an easy and convenient alternative to ice. They are reusable and can be easily swapped out with an extra set from the freezer once thawed, eliminating the need to drain melted water. This is also a big help for the caregiver. The 9-quart cooling reservoir holds up to six (6) 500 ml frozen water bottles and the 16-quart cooling reservoir holds up to twelve (12) 500 ml frozen water bottles.
  • Convenient on/off button on the programmable digital timer eliminates any potential danger from fumbling in the dark to plug-in or unplug your system.
  • The cooler lid on the system is hinged and snaps in place, keeping it properly sealed. No mess!
  • The therapy pad is optimized to provide comfortable cold therapy to the desired body part while providing gentle compression. The insulated outer fabric directs maximum cold therapy to the target area.
  • Comfortable and easy to reuse time and time again; simply add ice and water to the cooler!
  • High-flow, dry, quick-disconnect couplings allow for freedom of movement, if needed.

The Timer:

A critical safety feature! The patent-pending programmable digital timer allows the system to be set specifically per your healthcare providers' recommendation. The user can set custom "on" and "off" times. Examples include (but are not limited to) setting our system to cycle throughout the night with 20 minutes on and then 40 minutes off, or on for just 30 minutes and then shut off. For instructions on how to use the programmable digital timer, please refer to your Active Ice® 3.0 Cold Therapy System instruction manual
Digital Programmable Timer & Temperature Flow Control

"It is now post-surgery and the device is my ever-present helper, I also love that I can set the on off sequence by 10-minute increments to virtually anything I would want. 30 on 30 off is one of the recommendations on the web but I have typically used 10 on 10 off although I love that I can change it as pain either increases or decreases. 1 1/2 weeks after surgery I'm using more like 10 on and 20 off since the pain has begun to subside. Absolutely fantastic customer service, this is a great product and terrific company" - Bill in Arizona

Product Specifications

What goes into the Polar Active Ice® 3.0 Cold Therapy System?

9-Quart Cooling Reservoir

  • 11.5" x 9.5" x 8.5"
  • Weighs 5.5 lbs. (without ice or water in the reservoir)
  • Patent-pending programmable digital timer
  • Timer cord is 32" from cooling reservoir to remote and 18.5" from remote to plug-in with power supply (50.5" total)
  • 5 feet of attached insulated tubing
  • 120/240 VAC, 50/60 Hz Adapter converting to 12 VDC for Active Ice® System operation
   

Universal Therapy Pad

  • 10.5" x 11.5" with one (1) detached 3" x 44" elastic belt
  • TPU: 100% Thermoplastic Polyurethanes
  • Velcro fabric: 100% Polyester Yarn
  • Foam tubing: 100% Synthetic Rubber
This therapy pad is used universally on the body.

Optional Accessories for the Active Ice® 3.0 Cold Therapy System

Digital Programmable Timer & Temperature Flow Control  #DFT

This combination programmable timer and flow control is used instead of the standard programmable digital timer. In addition to custom cold therapy on and off cycles, this allows you to modify the flow of the water, modifying the temperature and giving you even more customization for your therapy. It is plugged-in between the power supply and the cooling reservoir. It has four temperature flow settings: 4 (coldest), 3, 2 and 1 (least cold).


Five-Foot Insulated Tubing Extension  #XT4

This tubing extension provides an additional five feet of insulated tubing. It connects in between the therapy pad and cooling reservoir's tubing via quick-disconnect couplings.


Power Take-Off Adapter  #PTOA 

This power take-off adapter plugs directly into a car, boat, RV or any 12 Volt DC Car power outlet, which allows the Active Ice® System to be used on-the-go.


Lithium-ion Battery Pack  #BPL

This battery pack is perfect for the on-the-go operation of our Active Ice® System! Includes charger. 


 

Timer Extension Cord  #TEC

This 8-foot timer extension cord allows for the timer to be placed closer to the user and adds flexibility in regards to timer placement.

To view all of the Active Ice® accessories available, click here
Product Reviews
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Rate this product:  1   2   3   4   5 

"knee pain"

on 10/21/2022 8:18:24 AM

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Details: Have a torn meniscus and awaiting surgery a customer recommended this unit and its great! No more dripping ice packs! Instant ice cold I love it! I also would recommend getting the knee compression wrap as well along with the unit. It may seem a little pricey but there's nothing like pain relief!

Location: Greene county NY

Would you recommend this to a friend?: yes

"Awesome product"

on 10/12/2022 8:38:18 PM

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Details: I bought this as I had ankle surgery. What a help it has been in recovery. The ice stays for a couple days, Even the water left over is cold for a day. Easy to use, love the timer. Light weight and super quiet. Would highly recommend.

Location: Montana

Would you recommend this to a friend?: Most definitely

"Exceptional service"

on 10/6/2022 4:48:12 PM

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Details: Product was easy to operate and quality superior. Representatives were very thorough

Location: Georgia

Would you recommend this to a friend?: Yes

"Very good cooling machine"

on 9/21/2022 12:32:45 PM

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Details: My husband is using this machine following knee replacement. It has really helped with swelling and pain, reducing his need for narcotics. I love that I can just put 6 frozen water bottles in the cooler, rather than fooling with bags of ice. I also bought the knee wrap for the pad, which makes putting it on and off a breeze. This has been well worth the investment, 100%.

Location: Georgia

Would you recommend this to a friend?: Absolutely!

"Love my polar ice machine"

on 9/1/2022 11:13:39 AM

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Details: I had a total knee replacement and needed a way to ice it. So now instead of having to go get an ice pack use it for 10 minutes then put it back in freezer and repeat. I just wrap my knee set the timers and let it work. I set it for 10 minutes on and 10 minutes off. This is a must have.

Location: Vicksburg, MA

Would you recommend this to a friend?: Absolutely recommend

"Great Product & Investment"

on 3/30/2022 4:10:13 PM

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Details: For my daughter’s first surgery, the nurse said Keyra would probably get a call from an ice machine company. The nurse said if insurance doesn’t pay for it, just say no and use ice packs following the surgery. Since Keyra needed a 2nd surgery, I decided this time we should do an ice machine. I started researching how much they cost outright. You came up high in the search, so I checked you out. I needed it sooner than the product would ship when ordering directly from you, but I checked it out o... More details

Location: Indiana

Would you recommend this to a friend?: Absolutely!

"Excellent Product"

on 2/2/2022 10:06:07 AM

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Details: I would highly recommend this for anyone who is having surgery or needs cold therapy. I had a full knee replacement a couple of weeks ago and it's been very helpful at keeping the swelling down.

Location: Florida

Would you recommend this to a friend?: Yes, absolutely

"Gotta have it!"

on 1/26/2022 12:06:29 PM

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Details: This product is so valuable to recuperate after surgery. The timer is so helpful! Highly recommend!

Location: Texas

Would you recommend this to a friend?: Yes, absolutely!

"Great product"

on 12/28/2021 12:08:39 PM

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Details: I was told the ice machine would be your best friend, you’ll use it day and night, and use it wherever you go. They were right. You have a great product!

Location: ND

Would you recommend this to a friend?: Yes

"Works Great!"

on 12/13/2021 11:18:00 PM

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Details: The product works as described and is user friendly. Provides pain relief to my back and neck. I would definitely recommend this unit to those who need pain relief from chronic conditions.

Location: Hawaii

"Lifesaver"

on 11/29/2021 12:40:32 PM

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Details: I recently had tendon replacement surgery on my ankle and a reset of my heel. I am 6 days post op and I cannot say enough good things about how this is helping my recovery. I also have an upcoming shoulder surgery and ordered the shoulder pad to go with it. We use frozen water bottles which is really convenient and easy. I can tell when I am on the off cycle sometimes as it is the only time I feel a bit of pain. I don’t have to bother anyone to get me ice bags. I can tell my swelling has gone do... More details

Location: Henderson, NV

Would you recommend this to a friend?: Definitely recommend

"Polar Products Ice Cold Therapy"

on 11/29/2021 10:57:10 AM

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Details: This is an amazing product that greatly helps with recovery after surgery. There is one reason for not giving it 5 stars: the small straps that wrap around bicep are very hard to do with one good hand. Otherwise, the cooler itself stays cold all night when I use 5 to 6 frozen water bottles. The unit is quiet. The programmable timer, is unique at this price level and is the main reason I purchased this product. I could set the on / off times and go to sleep and be comfortable all night long. I al... More details

Location: Nc

Would you recommend this to a friend?: Absolutely

"Great product for use after recent shoulder surgery"

on 11/16/2021 9:08:55 AM

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Details: I purchased the Active Ice 3.0 system on a recommendation from a friend to be used after my shoulder surgery for a rotator cuff tear. I ordered late so the first night my wife had to change my ice pack every 30-60 minutes, throughout the night. What a nightmare. My order arrived the day after surgery and with one arm I was able to assemble and use it within 5 minutes of arrival. The 2nd night both my wife and I were able to sleep through most of the night other than taking some pain meds every 5... More details

Location: PA

Would you recommend this to a friend?: Yes

"Great products, great customer service"

on 10/24/2021 6:28:21 PM

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Details: Big shout out to the folks at Polar Products. Bought their Active Ice 3.0 machine a few years ago when I had rotator cuff surgery. It really helped reducing post-surgical inflammation and pain. When in for thumb surgery yesterday, but forgot to check out my machine ahead of time. Turned out I had a pinhole and needed a part. I called Polar and they sent me the part I needed yesterday afternoon via FEDEX for Saturday delivery. The part has arrived, I'm using the machine and my pain level is alrea... More details

Location: New Marlborough, Massachusetts

Would you recommend this to a friend?: Highly recommend

"Great"

on 10/8/2021 9:36:10 AM

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Details: Best product I bought in a long time, and customer service is fantastic.

Location: PA

Would you recommend this to a friend?: Yes

"Great product, great support"

on 9/2/2021 2:38:57 PM

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Details: The Polar Active Ice 3.0 is like manna from heaven for a post-surgical knee. Highly recommended for its reliability and comfort. When I emailed customer support with a suggestion, I unexpectedly got a personal phone call from an actual person with the company. Would give 6 stars if I could.

Location: Asheville, NC

Would you recommend this to a friend?: Yes

"Night saving device"

on 8/13/2021 3:53:09 AM

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Details: At the moment I can't imagine a night without this device. I am 17 months after knee surgery and developed the issue that my knee turns warm and irritated when inactive, so definetly when sleeping. Without this device I would wake up after several hours and it took so long to sleep again. I really love the timer, so comfy that you just can go sleep in silence and it will just go on at night. I am now slowly lengthening the off time, hopefully my knee will then turn to normal some day. Tip (yes i... More details

Location: Netherlands

Would you recommend this to a friend?: Definetly YES

"Polar Active Impressive"

on 7/28/2021 7:47:11 PM

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Details: This my 4th Ice Cooling system for joints, it looks like a real winner in comparison to the first two Breg units, the 3rd Breg unit is cheap for insurance and does not function well.

Location: Belvidere, IL

Would you recommend this to a friend?: Absolutely

"Lifesaver!"

on 7/27/2021 9:57:34 AM

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Details: This has been a lifesaver for me! I don't know how anyone gets through surgery without one it's simply the best.

Location: Missouri

Would you recommend this to a friend?: Absolutely!

"Cold therapy"

on 6/29/2021 3:26:36 PM

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Details: I recommend this due to the fact this will help you immensely with reducing the swelling and pain. I suggest to also process the kneepad wrapping that goes over the cold pad that you use around a knee. The pad comes with a strap but the knee pad over it does the job. I also suggest to Add the timer and to use frozen water bottles instead of using ice and having to empty the unit. This will save you much time and with the time or you know the device is being used when you want it to be used.

Location: Add the timer and to use frozen water bottles instead of using ice and having to empty the unit. This will save you much time and with the time or you know the device is being used when you want it to be used.

Would you recommend this to a friend?: If you have any surgery this certainly will help reduce your pain during the time you heal.

"Must-have"

on 6/8/2021 7:17:38 PM

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Details: I bought this to make icing easier after knee-replacement surgery. The timer makes it possible to ice off-and-on all day without struggling to get a new ice pack from the freezer every couple of hours. It’s pricey, but it is such a great product that I’m happy to pay the person who came up with this fantastic contraption every penny. Every household should have one for the random twisted ankle or banged-up shoulder.

Location: Ohio

Would you recommend this to a friend?: Yes

"Tremendous product!"

on 6/7/2021 4:14:25 PM

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Details: This [Active Ice 3.0 Shoulder Cold Therapy System] is a game changer. What an outstanding product. I am very impressed and will be telling my friends and family about your tremendous product.

Location: Texas

Would you recommend this to a friend?: Absolutely

"Active Ice Machine"

on 6/7/2021 11:06:44 AM

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Details: I am a 70-year-old man recovering from rotator cuff surgery. My Active Ice machine worked beautifully. It was recommended to me by a doctor friend, and I used it religiously during the first week of recovery. It was very soothing and I believe it made my recovery much easier.

Location: Minnesota

Would you recommend this to a friend?: I would highly recommend

"Great system!!!"

on 4/22/2021 7:34:02 AM

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Details: This system has been a Godsend for my wife after knee surgery. She was off pain meds after a couple of days and now just uses this system. No drugs! It’s been super easy for me to manage too. I found some containers that are just the size to fit in the main area of the ice well. With a block of ice that big, the system works for 24 hours without replacing the ice. Each night I swap the block from that day with a totally frozen one and she’s good for 24 hours. Water/ice stays in the container so ... More details

Location: Plano, TX

Would you recommend this to a friend?: Absolutely!

"Helps with the pain"

on 8/4/2020 5:20:26 PM

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Details: I've use your WONDERFUL machine on two knees and my hip and will be using it for my shoulder shortly. This machine helps take the pain away SO MUCH!!

Location: Washington

"Very effective"

on 7/29/2020 4:11:37 PM

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Details: I picked this up for upcoming shoulder replacement, but have been using it on my recently replaced knee as well. On first glance, the components seem very simplistic and you begin to wonder about the mark up. I can’t fault it’s effectiveness, however. Be sure to use frozen water bottles vs ice. It makes setup and cleaning so much simpler. The only issue was the universal therapy pad connection to the dual hose can sometimes kink, so I’ve learned to keep the feeder hose as straight as possible (b... More details

Location: Tucson

Would you recommend this to a friend?: Yes

"Active Ice Cold Therapy System is a MUST!"

on 6/18/2020 3:24:04 PM

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Details: This is absolutely the best system when you need cold therapy. Long lasting relief provided from this quiet well made machine. You won’t be sorry to invest in the Polar Ice machine which will be your best friend when you need ice therapy!

Location: Polson, MT

Would you recommend this to a friend?: Totally recommended!

"Best thing ever invented!"

on 5/6/2020 9:38:07 AM

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Details: I’ve had my Polar AIS unit for years. Best thing ever invented!

Location: St Petersburg, FL

"Great Product as always."

on 4/20/2020 9:19:37 AM

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Details: Great Product as always. This is my second Polar Products ice therapy machine. I needed this one because it has a telescopic handle and wheels. I was recently in a wreck on my Harley and broke off 11 ribs. This machine is helping tremendously. Tip for ice. Instead of ice cubes, double the water and add 9ea 16oz frozen water bottles. It lasts about 10 hrs.

Location: AZ

"Great product"

on 2/26/2020 9:43:18 AM

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Details: Great product, and easy to fill (I use frozen water bottles in it), which is helping very much with my hip pain. 

Location: Cambridge, MA

Would you recommend this to a friend?: Yes!

"Your machine is the bomb dot com!"

on 2/10/2020 10:16:05 AM

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Details: I love my ice cooler treatment machine. I got it about 3 years ago for rotator cuff surgery (tennis player). I have taken really, really good care of it and I have loaned it out over the course of time to 4 people for their knee replacements and /or rotator work. Thanks so much! Your machine is the bomb dot com!

Location: Greensboro, NC

Would you recommend this to a friend?: Yes

"an amazing company"

on 1/30/2020 5:27:08 PM

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Details: The best investment in inflammation control after a knee replacement. This is a fantastic product. I use frozen water bottles and rotate them out when needed. When I received the Active Ice unit there was a leak in a female coupling. Polar Products stood behind their product and sent, overnight, a replacement. I consider that an amazing company that will do that. I cannot stress enough how well this works. I tried ice packs but they were horrible compared to the Active ice unit. I am happy with ... More details

Location: USA

Would you recommend this to a friend?: Definitely

"Great product"

on 1/16/2020 2:58:43 PM

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Details: Needed lots of ice after knee replacement surgery. Found the polar after 3 days of my wife chasing ice packs. The Polar is a life saver

Location: Michigan

Would you recommend this to a friend?: Yes

"must have after bunion surgery"

on 10/3/2019 3:13:25 PM

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Details: Unbelievably great product for recovery post bunion surgery

Location: NEW JERSEY

"a MUST HAVE for post op joint replacement"

on 9/13/2019 10:53:12 AM

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Details: Great product great transaction everyone should buy from Polar Products AAA+++

Location: Connecticut

Would you recommend this to a friend?: Definitely

"Cold Therapy System"

on 9/3/2019 10:40:52 PM

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Details: Love this product

Location: Iowa

"Icey Relief"

on 8/21/2019 9:41:49 AM

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Details:

The Cold Therapy System works excellent to relieve my knee pain and swelling. There is one issue, the long stretchy belt provided to hold the bladder alone doesn't really do the job, and I would suggest that you include a shorter wrap for the bottom of the pad to secure and place the cold therapy. I purchased another belt separately.

Location: Nevada

Would you recommend this to a friend?: Yes

"Therapy System Great for Knee Replacement"

on 6/24/2019 11:59:54 AM

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Details: I have been using this system 3 times per day for about 3 weeks and I love it. It is of great quality and it controls my swelling quite well. I had right knee replacement surgery a month ago and I was using an ice bag but it just did not seem to do the trick. The therapy system targeted all the right areas and I think it made a big difference for my recovery. I HIGHLY recommend this quality system.

Location: Bowie, MD

Would you recommend this to a friend?: I highly recommend.

"Awesome for Knee replacement recovery"

on 6/19/2019 10:58:46 AM

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Details: This makes keeping ice on you knee easy and precise. Customer service is very top notch

Location: Madison Alabama

Would you recommend this to a friend?: Absolutely would recommned

"Works like a dream"

on 5/5/2019 4:01:33 PM

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Details: We bought the Polar Ice Machine, knee compression and the temperature control and car plugin power. We were thrilled with the ability to take it on vacation with us and use it during the travel. The knee compression is too small, but we improvised with attaching straps on the back. We are quite thrilled with the whole works and fully recommend this!

Location: Indiana

Would you recommend this to a friend?: Yes!

"Love this thing!"

on 4/20/2019 10:18:45 AM

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Details: I bought this to use post shoulder surgery, and let me tell you it’s been great! It reduces the pain significantly and the timer is very useful. I look forward to when I can use it and can’t imagine not having it.

Location: Virginia

Would you recommend this to a friend?: Yes!

"Multiple bone related surgeries later"

on 3/27/2019 11:14:07 AM

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Details: I’ve had hand surgery, a 4-level lumbar back fusion, a hip replaced and major foot surgery and with every surgery I used Polar Products Cold Therapy System for at least 2 weeks following each surgery (2 months with my back surgery). I wore my first unit out (that I purchased in 2013) because I loaned it to friends and family. I purchased the latest version in March 2019 and love the improvements with a quieter motor and digital timer. My doctors have all been amazed at my first follow up appoint... More details

Location: Seattle, WA

Would you recommend this to a friend?: Already have and I educate my doctors about the benefit too.

"Amazing"

on 8/30/2018 8:45:42 AM

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Details: This thermal machine (Polar AIS Therapy System) is amazing!! I have arthritis in my lower back and this machine has helped so much! I even used it on my niece who broke her foot and she loved it, tried to keep it! Only wish I had it 2 years ago when I broke my knee!! Love love this machine.

Location: Indianapolis

Would you recommend this to a friend?: Yes!

"I love it"

on 8/16/2018 8:40:25 AM

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Details: I love it. The new digital timer is great. Best of all, the flow through the bladder is 10 times better than that of my Kodiak unit. Nicer bladder pad too.

Location: IL

Would you recommend this to a friend?: Yes

"Great"

on 7/26/2018 2:18:26 PM

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Details: I have an Active Ice system that has worked perfectly for years. Now I need a few replacement parts, do you sell them?

Polar Note: Yes, we do.

Location: Kansas

Would you recommend this to a friend?: Yes

"Great Product"

on 6/7/2018 2:06:12 PM

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Details: The Active Ice Cold Therapy unit is a really great product. It gets very cold. I had ACL surgery and I couldn''t have made it through without it. It really cut down on the amount of pain medicine I had to use.

Location: New Jersey

"Simple, good ice machine"

on 3/23/2018 5:01:37 PM

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Details: The tubing connectors are hospital grade, resilient but a little tough to push in to connect. I bought one machine for each floor of the house and the y-connector so I can ice two knees at a time.

Location: Eldersburg , MD

Would you recommend this to a friend?: Yes

"Knee pain - cooled away"

on 11/16/2017 9:49:54 PM

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Details: I'll admit seeing the box with my Active Ice 2.0 - It was much smaller than I had anticipated. I was pleasantly surprised. The 9 Qt. cooler worked far better than I thought it could. Only improvement I'd like to see (and buy) would be a higher volume knee pad that would allow more cool water to flow over the area. Thumbs up - well done crew.

Location: Mill Creek, WA.

Would you recommend this to a friend?: Yes

"From a Friend"

on 8/2/2017 12:35:50 PM

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Details: A friend had told me [the Active Ice®] was the greatest thing since sliced bread so I ordered it just before surgery. However, when I came home from the hospital, I ended up with two of them. The hospital also gave me one. I contacted Polar Products, explained the situation and asked if one could be returned. Their customer service representative was cordial and extremely helpful. I'd recommend the product solely on the basis of great customer service, but having an extra one, I can also vou... More details

Location: Scottsdale, Arizona

Would you recommend this to a friend?: Yes

"Thankful"

on 7/31/2017 2:53:01 PM

Empty Star Empty Star Empty Star Empty Star Full Star

Details: My knee has a defect that has been lifelong, although I ski raced in college, volunteer ski patrol now and am very active I recently had ligament reconstruction surgery to correct the issue. I could not have made it this far with range of motion, swelling reduction and overall comfort without your Active Ice 2.0® therapy system. I want to thank all of your employees and let you know how much this system has helped me.

Location: New Hope, Pennsylvania

Would you recommend this to a friend?: Yes I would.

Product Warranty Information

Polar Products Inc. warrants that this product is free from defects in workmanship, materials and fitness for use, for six-months from initial purchase under normal use for which it was intended. Polar's obligation under this warranty is limited to the replacement or repair of any defective part(s) of this product. If you have a problem with your Active Ice® 3.0 System, please call Polar's customer service at 1.800.763.8423 to obtain a Returned Goods Authorization number (RGA#).

Please note:
health regulations prohibit us from accepting returns on used cold therapy systems. If there is a problem with its operation (as covered by the warranty), and the system is within its 180-day warranty period, it will be repaired at no charge. Unused systems may be returned with a 15% disassembly, inspection and restocking fee, within 30 days of the initial purchase. Call Polar to arrange.

Let Us Help You

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Customer Service 800.763.8423 • 330.253.9973
polar@polarproducts.com Fax: 330.253.4233
3380 Cavalier Trail, Stow, Ohio 44224
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