Product Reviews

Details: These machines are great! I borrowed one from a friend for my first knee surgery and was blown away by its easy use and comfort. Second surgery I purchased my own machine (cheaper than from ebay or amazon) and it worked just as good. NEVER a problem. I would order a longer hose if I had to do it again...luckily I had a little side table to set it on...but the quality and price were great!

Location: SLC, UT

Would you recommend this to a friend?: Most definitely

Details: We have 2 of these in our family. We used these for knee and shoulder surgeries and we love them. This company has amazing customer service also. Thank you to Arla for a quick response to my concerns. Would Highly recommend this company and product.

Location: Brunswick Ohio

Would you recommend this to a friend?: Absolutely

Details: I highly recommend this product. I am 10 weeks following knee replacement surgery and as swelling is a part of the recovery, I can not say how nice it is to know that following exercise, I could look forward to elevating my leg and getting relief. I will have a replacement of the other knee and know it will provide that needed relief again. The timer is helpful as you can set it and not have to guess how long it is on.

Location: Florida

Would you recommend this to a friend?: Yes

Details: I love my Polar Active Ice machine. I have used it for pain and swelling in my knee after knee replacement surgery. I highly recommend it. The insulation makes the ice last longer.

Location: Niagara Falls

Would you recommend this to a friend?: definitely

Details: Easy to use and set up. I would advise purchasing the pad specific to your condition. Better type of Velcro should be used. This Velcro sticks to anything making it difficult to attach the pad on my body at times.

Location: Cleveland. Ohio

Would you recommend this to a friend?: yes

Details: The quality of this product is excellent. The product works and the company is here in the USA. I had questions and was impressed with the direct line to customer service that answered all my questions.

Location: Washington DC

Would you recommend this to a friend?: Yes

Details: I purchased this to use after a knee replacement. It has been a lifesaver! I could run it all night and would stay cold for about 6 hours. It greatly reduced swelling and pain.

Location: Knee

Would you recommend this to a friend?: Absolutely

Details: Contacted the company regarding my order it was placed and shipped the same day. It arrived as expected in good working order with no damage. The unit was as expected. It functions perfectly from the moment it arrived. Instructions were explicit and simple. I really enjoyed the extension as it made setting the unit up much easier. Also the unit that allows me to adjust the flow and time of the unit being on or off also is very enjoyable and appreciated. The only issue I had at all was that the heavy tubing and the knee pad itself, the tubing becomes a little less sturdy and therefore has a tendency towards a twist which blocks up the system and doesn’t allow her to work once you identify this, so it is easily remedied, and you just pay attention to it in a function swallow sleep.

Location: Wisconsin

Would you recommend this to a friend?: I would recommend this company without reservation

Details: Had knee replaced my polar active ice system has been great helping to keep swelling down. Love that it will run for several hours very easy to use.

Location: Pennyslvania

Would you recommend this to a friend?: Highly recommend

Details: Your cold therapy system has really been a lifesaver in helping keep my wife's knee swelling down after her recent total knee replacement surgery. It is so much easier that having to replace bags of ice as we are using frozen water bottles versus ice. Her only recommendation would be to make the knee therapy pad larger to allow it wrap completely around the knee and provide cold therapy around the complete knee joint.

Location: Papillion,

Would you recommend this to a friend?: Yes

Details: Great product works great and ice will last all day. Easy to use and would recommend to anybody. I had a total knee replacement and this product really helped my recovery.

Location: Albuquerque

Would you recommend this to a friend?: Yes

Details: The Polar Active Ice cold therapy system was a "God send" for me as I recuperated from shoulder surgery. It was very easy to use, quiet and helped in keeping my pain at a very tolerable point.

Location: Oakland, MI

Would you recommend this to a friend?: Absolutely, I have two friends that I have already recommended it to.

Details: I've had an ice machine from Polar Products for several years. The most recent purchase was to replace a machine I used for shoulder surgery (rotator cuff) and knee replacement. My old unit's motor no longer operated when I went to check it out prior to my 2nd knee replacement. The benefits of the machine easily outweigh the cost and I got really good utilization from that machine. Although both machines look similar, I like the new machine control system better. It has variable speeds which allow you to better control temperature therapy. I also prefer the digital timer. One recurring issue I have had is that after a year the bladders start to leak. This is probably due to the glue utilized which is a recurring problem here in the tropics.

Location: Puerto Rico

Would you recommend this to a friend?: Definitely.

Details: I ordered the 9-quart knee system on the Polar website prior to my knee surgery. Unfortunately, there was a shipping delay, but one call to Polar and they shipped me a replacement unit to arrive on time. The customer service is superior and I'm extremely happy with my cooling unit (Thanks Arla!). My doctor was surprised by how fast my swelling has gone down. I believe it's due to using the system consistently. As an athlete, I'm going to use it for recovery once I resume sports which looks like will be soon! Thank you Polar!

Location: Bay Area, CA

Would you recommend this to a friend?: Yes

Details: Recently I hurt my knee while skiing. I’ve been using the Active Ice 3.0 Cold Therapy System for the past 2 weeks. The swelling significantly went down in the first two days of using it. The timer and temperature flow control works out perfectly as I was able to set 20 min on/off during the night. I use 6 frozen water bottles and the water stays cool for a good 6+ hours. I would highly recommend anyone who is about to go through any knee procedures. This is a MUST have system for post-surgical recovery.

Location: VA

Would you recommend this to a friend?: Yes, highly recommend