Product Reviews

Details: I purchased the Polar Active Ice 3.0 prior to my knee replacement surgery. It worked very well and provided the relief I needed without requiring me to go to the freezer to swap ice packs every couple of hours. I used the unit with both cube ice and block ice, and I only needed to replace ice every 12-14 hours. The digital control allowed me to set the 20 minutes on/20 minutes off cycle that my doctor requested. This is a great product.

Location: Wisconsin, USA

Would you recommend this to a friend?: Yes

Details: I have not used it yet. Everything is very high quality. Packaging was also very good. Received it the following day I ordered it. Plus it is a local company.

Location: Ohio

Would you recommend this to a friend?: Absolutely

Details: I had knee replacement surgery on January 24th. The first four to five days are quite painful and having an ice machine is a game changer. I had borrowed a unit from a friend which died two days after surgery. A friend then loaned me a manual unit, where you hold the unit up and it fills the cooling pad. The chill would only last for an hour before I had to empty the pad and then refill. This was all night long! I went onto Amazon and ordered your Polar ice machine, but it continuously showed it had not been shipped. I knew I could not wait any longer as I desperately needed the unit so called your company directly and had the pleasure of speaking with Terri. She told me that FedEx was coming in about 15 minutes but if I placed the order immediately she would walk it out to the truck to ensure it was on its way. She then mentioned about a full circumference pad versus the more traditional pad that sits on top of the knee and made sure that pad was included in the shipment. The unit has been amazing and particularly appreciate the remote where I can set the length of chilling time and length of time off. In the early days, I would need the unit at night and having that feature was wonderful. If I fell asleep with the unit on, I knew it would cycle off particularly if you set the off time to zero. Having the chill cycle on and off continuously I believe has really aided in my recovery, which I am told is well ahead of schedule. I can highly recommend not only this product but this company. It is unusual anymore to find amazing customer service and would recommend to anyone needing postsurgical devices to work with your company directly. They will be very pleased they did so! Thanks again for being a great company!

Location: Empire, Michigan

Would you recommend this to a friend?: 100% yes!

Details: Knee replacement patient. This is the best thing for recovery. Easy to use, quiet and comfortable this made recovery much easier. The timer cord is great and allows use overnight. I used freezer packs from food orders they lasted a good 7 hours. Controlling the swelling is essential and this does the trick. Feels so good. If you have joint pain and swelling this is the best gift you could give yourself. If your going for surgery this will speed recovery. Great product.

Location: NJ

Would you recommend this to a friend?: Yes

Details: After knee replacement this has been essential at icing which is timed and can continue safely during sleep and also provides gentle compression. It is quiet yet provides some pleasing low level white noise. Recommend to me by PT and would recommend to everyone!

Location: Knee

Would you recommend this to a friend?: Yes!

Details: Excellent product!!! I read about it online from a Dr/PT that recommended this system. Customer service was great. I received it promptly. I just had a knee replacement surgery and this works so well. There’s no messing with ice because you can freeze water bottles and it lasts all day! At first my husband would put it on me because you can set a timer how long you want it on and how long you want it off! You can buy other attachments to fit other body parts. How convenient!

Location: Home

Would you recommend this to a friend?: Absolutely

Details: Very quiet and the timer settings really help maintain consistency in getting the right amount of therapy. Worth the expense.

Location: Ohio

Would you recommend this to a friend?: Yes

Details: Great product

Location: LA.

Would you recommend this to a friend?: Yes

Details: I have had a knee replacement and this cold therapy has been a godsend to help me thru the process.

Location: Massachusetts

Would you recommend this to a friend?: Must have for swelling or pain!

Details: These machines are great! I borrowed one from a friend for my first knee surgery and was blown away by its easy use and comfort. Second surgery I purchased my own machine (cheaper than from ebay or amazon) and it worked just as good. NEVER a problem. I would order a longer hose if I had to do it again...luckily I had a little side table to set it on...but the quality and price were great!

Location: SLC, UT

Would you recommend this to a friend?: Most definitely

Details: We have 2 of these in our family. We used these for knee and shoulder surgeries and we love them. This company has amazing customer service also. Thank you to Arla for a quick response to my concerns. Would Highly recommend this company and product.

Location: Brunswick Ohio

Would you recommend this to a friend?: Absolutely

Details: I highly recommend this product. I am 10 weeks following knee replacement surgery and as swelling is a part of the recovery, I can not say how nice it is to know that following exercise, I could look forward to elevating my leg and getting relief. I will have a replacement of the other knee and know it will provide that needed relief again. The timer is helpful as you can set it and not have to guess how long it is on.

Location: Florida

Would you recommend this to a friend?: Yes

Details: I love my Polar Active Ice machine. I have used it for pain and swelling in my knee after knee replacement surgery. I highly recommend it. The insulation makes the ice last longer.

Location: Niagara Falls

Would you recommend this to a friend?: definitely

Details: Easy to use and set up. I would advise purchasing the pad specific to your condition. Better type of Velcro should be used. This Velcro sticks to anything making it difficult to attach the pad on my body at times.

Location: Cleveland. Ohio

Would you recommend this to a friend?: yes

Details: The quality of this product is excellent. The product works and the company is here in the USA. I had questions and was impressed with the direct line to customer service that answered all my questions.

Location: Washington DC

Would you recommend this to a friend?: Yes