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"A must tool for recovery"

on 11/22/2021 9:53:08 AM

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Details: Post rotator cuff surgery the Active Ice has been a god send to help my recovery. It’s easy to use and offers immediate relief. I can’t imagine doing rehab without it either.

Location: Nova

Would you recommend this to a friend?: Absolutely

"Active Ice machine is a life saver"

on 11/16/2021 9:05:12 AM

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Details: I recently had rotator cuff surgery and the doctor prescribed a professional cold compression therapy machine. Unfortunately, the insurance company would only pay for a 1-month rental ($600 per month). I purchased the 9qt Active Ice 3.0 cold therapy system and it was an absolute life saver to manage my pain which was and is severe. I took a chance and purchased this machine and to my surprise works every bit as good as the $3500 professional unit. Although it does not provide compression, the cold by itself works wonders at controlling the pain. The one downside is you have to add ice which the pro machine does not require. I put 4 frozen water bottles in and get about 6 hours of cold relief which is very manageable. I am continuing to use it to get thru the discomfort of physical therapy. If you don’t want to rely on addictive opioids, this is the best money you will ever spend. BTW, it is much quieter than the pro machine. Thank you Polar for providing a great product and an affordable price.

Location: USA

Would you recommend this to a friend?: Yes

"Excellent pain relief"

on 11/9/2021 3:08:28 PM

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Details: I love this product! Being able to set the timer and having cold therapy throughout the night without having to get up was fantastic. Such an improvement over having to get up to replace an ice pack every hour or 2. The only downside for me was the difficulty of mobility once it was in place. Because I had rotator cuff surgery and could only use one arm, I could not attach the shoulder pad by myself and needed help. So, if I needed to get up in the middle of the night rather than late un-strapping everything, I just disconnect the power and carried the cooler with me to the bathroom! From an engineering perspective a big improvement might be using braided rubber hose for more flexibility, rather than the plastic tubing which tends to be rather rigid. Of course, I am certain that would make the product more costly however it might be an upgrade option worth considering. I am very happy with this product and would definitely recommend it to others.

Location: Pennsylvania

Would you recommend this to a friend?: Yes

"Love it"

on 10/1/2021 10:26:36 PM

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Details: Love it!! Really helps with the pain after surgery!! Highly recommend!!!

Location: Kentucky

Would you recommend this to a friend?: Definitely

"Great Product!"

on 9/21/2021 2:07:49 PM

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Details: I bought this right after my shoulder surgery and so glad I did. We fill it with water and put frozen water bottles in and it makes some awesome cold-water flow through! It cools evenly and I believe helped my healing speed up. My MIL had knee surgery a week after I had my shoulder surgery, so we took one to her. She is in LOVE! After using it one full day, did even better in therapy and her pain is so much less! Thank you!

Location: Alabama

Would you recommend this to a friend?: Absolutely

"Really helped my son"

on 8/18/2021 12:32:51 AM

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Details: My 19-year-old son, a college football player, busted up both this shoulders at practice and tore his labrum. He went through surgery on his first shoulder and will need to go through surgery on his second one once he has time to recover. The Doctor suggested to rent an ice machine to help with pain management after his surgery. We researched and found Polar Products. I have to say, the product works as designed and works very well at that! No leaks, no issues, timer works perfectly. We use frozen bottles along with some cold water and the unit keeps it cold and running for about 8 hours at a time. Strongly recommend this product!

Location: San Francisco Bay Area, CA

Would you recommend this to a friend?: Absolutely

"Lifesaver!"

on 7/28/2021 12:15:19 PM

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Details: It is easy to travel with, and when you’re at home, you can even use it as a stool! Thanks for inventing this awesome little lifesaver.

Location: Georgia

Would you recommend this to a friend?: Yes!

"Amazing Product"

on 7/27/2021 9:26:02 AM

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Details: I can't say enough good things about this. I had rotator cuff surgery, and everyone was warning me about the pain, but with this machine I didn't even need pain meds. I only took it the first day because everyone told me to, but I hardly had any pain at all thanks to your product.

Location: New York

Would you recommend this to a friend?: Yes!

"Shoulder surgery"

on 7/6/2021 7:18:35 PM

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Details: I had shoulder surgery and was advised by a friend to get some kind of ice machine. My ins. would not pay for this. I shopped around and decided on the Active Ice 3.0 because of its ease of use. It saved me from so much pain it is incredible. I never needed prescription pain meds because of this machine. I was uncomfortable but nothing that was too bad. Hospital and Dr. pleased I did not need narcotics for pain relief. It is so easy with the water bottles to freeze and replace. Can't say enough about this product.

Location: Medfield, MA

Would you recommend this to a friend?: Yes, Yes, Yes!

"Highly recommend"

on 6/7/2021 4:29:47 PM

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Details: We have been so thrilled with this machine, the ease of use, the dependability, and everything about it. We’ve recommended it to several people who are having surgery. We love everything about it!

Location: Rhode Island

Would you recommend this to a friend?: Yes

"Polar AIS3.0 Shoulder System"

on 5/26/2021 4:47:57 PM

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Details: My husband has been using the Polar AIS3.0 shoulder system for post-surgical cryotherapy since his rotator cuff surgery. The unit works great but the tubing on the shoulder is a bit short for him to connect/disconnect himself in the front of his body. The 12” extension is perfect! It is so helpful and my husband is able to operate the unit independently. I would not hesitate to recommend this device or your company!

Location: USA

Would you recommend this to a friend?: Yes

"Top notch components"

on 1/2/2021 3:16:43 PM

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Details: After having total shoulder replacement and dealing with ice bags, etc. I took the advice of co-workers and invested in one of these machines. My wife who was handling the ice bags said nothing could be simpler than putting the six frozen water bottles in the cooler along with the prescriber amount of water. I did my research and I liked the option of an on/off switch and temperature control (actually alters pump flow rate which does indirectly affect temperature. Both features have been useful. The power adapter looks a lot like a laptop computer AC adapter so it is well built. The connection from the outlet to the power brick uses the same connection as a computer monitor power cable. I was able to find a spare one of those around the house so I have the option of hooking up two places and not have to reach for the outlet. Only disappointment is the dedicated shoulder pad for someone who is 5'11/150 with a 40 chest is plenty big and the pad would be a whole lot easier for my wife to put on me if we were not dealing with so much material. I am reluctant to go with the small option due to cost and it doesn't appear to have the same dedicated shape. Overall, mechanically very sound, well engineered and should last a long time. Many competitive products lack an on/off switch or a temperature option. I have another shoulder to be replaced in March so we'll be using this machine for quite some time.

Location: Stilwell, KS

Would you recommend this to a friend?: Yes

"Highly recommend this"

on 11/2/2020 9:03:34 AM

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Details: I absolutely love this ice chest pump system to help relieve pain from rotator cuff surgery. Little challenging installing the boot over my shoulder one handed. Definitely helps if you have someone to help you put it on. The velcro straps help hold it in place while it pumps ice cold water through the boot. Adjustable settings for time running, time off cycles. Soothing for pain relief. Warmth review questions is rather idiotic since your running ice cold water through it..... Ain't nothing warm about it! I love it! Highly recommend this to anyone recovering from surgery or even after rough day working out, at work etc.

Location: Michigan

"this is a great product"

on 8/4/2020 4:56:15 PM

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Details: I ordered the Active Ice Cold Therapy System a couple of weeks before my left rotator cuff surgery. Since this is Covid time I had to wait 2 months for my surgery so I was happy to get this to help with the pre surgical pain. It was and is a total relief. Sleeping with a torn rotator cuff is anything but easy. After I got the System, though, I was able to sleep through the night on only Tylenol while waiting for elective surgery to restart. I did have a small issue with connecting up the pad, it was a pretty tight fit. I called the company and wound up talking to the owner/designer. He said it should not be that way and shipped new connectors that were easy to replace. It was no issue that I had purchased through Amazon and not directly, I was still treated fantastically. In fact he asked which shoulder and when I told him left shoulder he offered that they had made a change to the design because they found for left shoulders the main strap needed to be reversible. He sent me that part as well free of charge and 2nd day and it was no issue to make the modification. It is now post-surgery and the device is my ever present helper, I also love that I can set the on off sequence by 10 minute increments to virtually anything I would want. 30 on 30 off is one of the recommendations on the web but I have typically used 10 on 10 off although I love that I can change it as pain either increases or decreases. 1 1/2 weeks after surgery I’m using more like 10 on and 20 off since the pain has begun to subside. Absolutely fantastic customer service, this is a great product and terrific company.

Location: Online Order

"It's a great device"

on 4/20/2020 9:21:46 AM

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Details: It's a great device - my wife just had total knee replacement - and it is much easier than packing ice bags around her knee!

Location: Stanwood Washington

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