Product Reviews

Details: I have had an excellent experience with Polar Products, Inc. Their products are high quality, reliable, and thoughtfully designed with the user’s comfort and convenience in mind. The customer service team is exceptional – knowledgeable, responsive, and truly committed to ensuring customer satisfaction. Every interaction I have had with the company has been professional and friendly, and I truly appreciate the care they put into both their products and their service. I highly recommend Polar Products, Inc. to anyone looking for dependable cooling and therapy solutions.

Location: London Ontario, Canada

Would you recommend this to a friend?: Yes

Details: Love the Product. Great support.

Location: Georgia

Would you recommend this to a friend?: Yes

Details: Easy to install and worked immediately.

Location: Manassas, VA

Would you recommend this to a friend?: Yes

Details: We ordered hose parts to repair the connection parts. Very quick to send out the product. Easy repair and installation. Very happy with this company.

Location: Iowa

Would you recommend this to a friend?: Yes

Details: I needed replacement couplings right after shoulder surgery. They were shipped incredibly quickly and work perfectly.

Location: PA

Would you recommend this to a friend?: Yes

Details: After breaking a hose coupling, I called and ordered a new set which was shipped the same day and I received it the following day. Simple installation instructions are included in the online manual. Excellent service.

Location: Upstate NY

Would you recommend this to a friend?: Yes

Details: Same experience as other customer review, Rachel is awesome! Whatever you're paying her is not enough.

Location: Florida

Would you recommend this to a friend?: Yes

Details: Rachel was incredibly helpful in directing me to an inexpensive solution to an issue with my three year old unit that has helped me following three surgeries. Very responsive and knowledgeable.

Location: NY

Would you recommend this to a friend?: Yes