ENJOY FREE SHIPPING TO THE CONTIGUOUS USA ON ALL WEBSITE ORDERS $50+
View Cart

Product Reviews


Rate this product:  1  2  3  4  5 

"I like this product"

on 3/30/2025 2:29:46 PM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: I chose this product because of being able to use frozen water bottles. I have used it with bottles and with ice. It works well either way. Very convenient way to ice after surgery. thank you!

Location: Colorado

Would you recommend this to a friend?: Yes

"Excellent Product"

on 3/27/2025 10:50:55 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: My surgeons office recommended this icing product to help with the recovery period after shoulder surgery. I found it to be very helpful as I was instructed to ice 4-8 times per day . Customer service from this company was top notch , they are very responsive on the phone and via email .

Location: Alabama

Would you recommend this to a friend?: Yes

"Excellent Product"

on 3/25/2025 11:35:41 PM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: My surgeons office recommended I use this icing machine to help with my recovery from shoulder surgery. It had helped tremendously and made icing so easy . I had a lot of questions and the customer service was excellent and responded quickly.

Location: Polar Products

Would you recommend this to a friend?: Yes

"Great Icing machine"

on 3/24/2025 1:13:07 PM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: I got the icing machine before my surgery and liked it a lot. Now after my surgery it is indispensable. I use it during the day and at night. I love the controls - both on the power and the remote.

Location: Davis, CA

Would you recommend this to a friend?: Yes

"Pain relief"

on 3/17/2025 2:19:36 PM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: Post shoulder repair and this made a Hugh difference in the level of pain. This surgery was not done arthroscopically and the swelling caused a lot of pain. I would definitely recommend this.

Location: South Carolina

Would you recommend this to a friend?: Yes

"Shoulder surgery"

on 1/24/2025 9:44:52 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: I purchased this product for myself for use after having rotator cuff surgery. I couldn't find the larger product online being I wear a xxl. I called POLAR PRODUCTS, they answered in 2 rings. The woman that answered was so helpful. I told her what I was looking for and she told me what to put in the search bar. She told me shipping was free, there's no sales tax (I'm in Michigan, they're in Ohio) and then she was so nice she gave me a discount code. What great customer service. The product itself is top notch. It's very simple to put together. There's no mess with this system and we can use it in the future. You can also purchase different attachments for other parts of the body. I have already mentioned this product to others and gave it a rave review.

Location: Michigan

Would you recommend this to a friend?: Absolutely

"Lifesaver!!"

on 12/30/2024 8:48:03 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: A true lifesaver!!! A suggestion for users. If using frozen water bottles. I adjusted how many frozen bottles to put in the cooler to help adjust temperature. You still need to make sure there is water up to the "Fill Line”. Just a suggestion!

Location: Charlotte,NC

Would you recommend this to a friend?: Yes

"Polar Power!"

on 12/10/2024 3:44:06 PM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: Great experience! Ordered on line for shoulder / rotator cuff surgery relief. I live in Columbus area and although Amazon made it available I always prefer to go local and direct and did. Product works great couldn’t be happier

Location: Upper Arlington

Would you recommend this to a friend?: Without hesitation

"My experience"

on 12/4/2024 9:41:04 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: I had total shoulder replacement 9 days ago and I have to say this system was a blessing: 1. Customer service was excellent and personal 2. The timer feature saved me worry 3. Affordable quality product

Location: Minnesota

Would you recommend this to a friend?: Yes

"Great Product and Great Customer Service"

on 11/12/2024 7:31:28 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: We bought this for my wife who had rotator cuff repair surgery. What a great product. It's super easy to set up and the timer allows it to cool on and off all night/day long. I had a little trouble trying to figure out how to buy what I needed, so I called them and their customer service was very helpful. Can't say enough good things about the whole experience.

Location: Ohio

Would you recommend this to a friend?: Yes

"Great Relief"

on 10/16/2024 2:49:54 PM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: Bought this for rehab on my shoulder after surgery. I couldn’t be more satisfied. It has allowed me to keep the inflammation down by running 20 min on and 20 off for long periods of time. Without constantly getting up to change ice packs. Six frozen water bottles lasts more than expected.

Location: Florida

Would you recommend this to a friend?: Absolutely

"polar active ice product"

on 8/27/2024 2:19:47 PM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: Great product we are so happy with the way it was to set up and use highly recommend to anyone that has had surgery shoulders etc.,

Location: MASSACHUSETTS

Would you recommend this to a friend?: YES

"Service"

on 8/12/2024 10:56:09 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: Customer service really went the last yard. A high-minded company you can absolutely trust. Sheesh, that sounded super fake, but I swear I'm a real customer!

Location: Portugal

Would you recommend this to a friend?: Yes

"Life Saver"

on 4/24/2024 11:20:51 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: Thank you so much for a quality Product. It was key to my recovery!

Location: Connecticut

Would you recommend this to a friend?: Yes

"Love it"

on 3/5/2024 11:21:10 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: I had reverse shoulder replacement surgery, and this mighty machine is a life saver. Only thing that could be improved is the quality of the Velcro, it doesn’t stick as well as it should. And, it could be shorter.

Location: Colorado

Would you recommend this to a friend?: Yes!

1 2 3 4 5

Let Us Help You

Monday-Friday 8:30 a.m. - 4:30 p.m. EST
Customer Service 800.763.8423 • 330.253.9973
polar@polarproducts.com Fax: 330.253.4233
3380 Cavalier Trail, Stow, Ohio 44224
©Copyright 2025 Polar Products Inc. All Rights Reserved.
I Can Help! What Questions Do You Have?X