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"Great product"
John Westbrook on 3/27/2025 9:25:35 AM
Details: I had tried 2 different brands before this one . This one is way better , wish I had found it 2 years ago. Quick shipping and a decent price i highly recommend it
Would you recommend this to a friend?: Absolutely
"Full knee"
Patricia CouchSisk on 3/25/2025 9:22:52 PM
Details: The customer service was amazing the lady was very helpful. The machine is the best thing ever after a total knee. I highly recommend this company
Would you recommend this to a friend?: Yes
"FANTASTIC!"
Megan Williams on 3/17/2025 1:46:35 PM
Details: I had at TKR 6 weeks ago and I started off with a borrowed/used ice machine (another brand) which got me through the first 2 weeks post-op however, it was a very old and antiquated. I needed an upgrade fast! This brand/model was recommended by Dr. Samantha Smith, PT and I couldn't be happier! Coming from what I had to this was like magic! In fact, I'm so pleased, I will purchase other body part accessory wraps for future needs. I highly, recommend this product. You will grateful you made the (li... More details
Location: Dalton, Georgia
Would you recommend this to a friend?: 100%
"For Knee Replacement"
Michael on 3/17/2025 12:32:07 PM
Details: I got the ice machine for after knee replacement. Best part is the the selective on/off controller that cycles the machine. Can then use it all night long.
Would you recommend this to a friend?: yes
"Very helpful"
Karina De Graeve on 3/17/2025 12:06:33 PM
Details: I bought this ice machine after fracturing my tibia plateau in a biking accident. In order to reduce swelling after daily physical therapy I use it to my entire satisfaction and can recommend it to everyone.
Would you recommend this to a friend?: Yes absolutely
"Goid"
peter deberardinis on 3/17/2025 9:38:54 AM
Details: Works well. Remote with on off feature is great. Full circumference pad is big, but early on after my knee replacement my leg was so swollen that it wouldn't wrap completely around my thigh. The Y spliter hose with a second full circumference pad work well to cover upper and lower part of my leg as the swelling went from my upper thigh to my ankle. Overall a good product and worth the cost.
Would you recommend this to a friend?: Yes
"Neville Reay"
Neville Reay on 2/18/2025 1:04:51 PM
Details: The Polar ice machine really reduces pain after completing a rehab on my total left knee replacement. A week after the operation I can do 3 rehab sessions per day.
Location: Richland Place Rehab in Bashville
Would you recommend this to a friend?: I definitely would recommend both Richland Place and my Polar Ice Machine
"Controller is the best feature"
John Moffatt on 1/17/2025 7:40:03 PM
Details: I waited until the surgery recovery to write this to ensure full satisfaction. I used another product with a prior surgery that worked well too but the REAL difference in the Polar Active Ice machine is the handheld controller and the ability to set on and off cooling periods. It is easy to set up, has a digital display that identifies the cooling level and the time remaining on each cycle. It made a huge difference as opposed to having to turn other products on and off.
Would you recommend this to a friend?: yes
"Good choice"
ssu weng on 12/24/2024 9:03:06 AM
Details: Well made, easy to use, comfortable , programmable time cycle and adjustable cooling, good service (prompt reply to questions, loop quick delivery). After knee replacement I may add comments .
Would you recommend this to a friend?: Yes
"Well designed"
ssu weng on 12/24/2024 8:58:20 AM
Details: Simple to use, clear instructions, convenient , comfortable, well made, good service from Polar Active (promptly answered questions, delivered quickly). I shall have more comments after knee replacement
Would you recommend this to a friend?: Yes
"Game changer"
Kathy on 11/6/2024 11:50:50 AM
Details: 2 weeks post TKR today. My Active Ice machine has been my constant companion. I just rotate in my stash of frozen water bottles and I can ice my knee all day long. Has helped with swelling and I’m able to use fewer narcotics. The 9 quart is nice and portable but still packs a powerful punch.
Would you recommend this to a friend?: Yes!
"Total Knee Replacement therapy"
S M Shukwit on 10/21/2024 9:00:23 AM
Details: Don't know how I would have gone through my first and hopefully only knee replacement without this ice machine. It would have been SO much more difficult. We did as advised by Randi (I believe that is her name) and used frozen water bottles instead of ice to keep the water cold. I adjusted the timer to 20 min. on and 30 min off then just let the machine do it's magic. I believe this wonderful little machine made what is a pretty difficult surgery a much easier experience.
Would you recommend this to a friend?: In a heart beat!
"wonderful!"
andrea morehouse on 10/18/2024 9:39:42 PM
Details: We've been using the Polar Active Ice 3.0 for 2 weeks and it's been wonderful. No problems. Seems like it has helped with pain
Would you recommend this to a friend?: yes
"Great pain reliever"
Linda Marshall on 10/15/2024 10:01:46 AM
Details: It helps a lot with pain. Reasonably priced, too. I wish it had an ice block that you could freeze so you didn’t have to take 6 bottles in and out if the freezer. I would purchase that so it would stay frozen longer and wouldn’t be as messy. Also would improve on the Velcro straps and have it built in to the sleeve. And make the disconnect up closer so it isn’t so long to walk around.
Would you recommend this to a friend?: Yes
"Efficient, Effective Cooling System"
George Blatt on 10/3/2024 6:47:34 AM
Details: The Polar Active Ice 9-quart cooling reservoir with the full circumference cooling pad has performed as advertised and as expected to assist me through my total knee replacement therapy. The company is family-owned and clearly dedicated to customer satisfaction.
Would you recommend this to a friend?: I would definitely recommend this ice-system.
"Second WOW review"
Linda Bishop-Kane on 9/30/2024 10:47:18 AM
Details: I had surgery down the front of my shin, 2 weeks ago and have been using this Polar Active Ice 3.0 for two weeks straight. It has not leaked, you can use ice in soft drink bottles and..... you can control how long it stays on, the off interval in and how cold it gets. I bought the one with the XL pad (rectangular) as the incision is very long.
Would you recommend this to a friend?: I have and I will, wholeheartedly!
"Product and Service"
Sarah Harrell on 9/25/2024 4:10:14 PM
Details: The Polar Active Ice therapy system is the best $$$ I've ever spent... great product, easy to set-up and easy to use. Customer service is absolutely phenomenal !! You get a real, live person that is knowledgeable and and always helpful what a rarity !!!
Location: my location is Florida
Would you recommend this to a friend?: absolutely
"BEST PRODUCT & CUSTOMER SERVICE"
John Casperson on 9/17/2024 11:01:33 AM
Details: Just home from knee surgery our previous ice machine broke. Polar Products, Stow, Ohio was ‘lifesaver”. Ordered product, pick up & 1 hour later was using. Improved product much better than our previous (different manufacturer) unit.
Location: Richfield, Ohio
Would you recommend this to a friend?: YES
"Polar Ice Cold Therapy"
Barbara Jackson on 9/17/2024 9:58:49 AM
Details: Great system. Simple to use and very effective controlling swelling! Also reasonably priced. Order direct, it’s faster than Amazon.
Would you recommend this to a friend?: Absolutely
"Product & CS excellence"
Margaret Davis on 9/11/2024 10:30:17 AM
Details: Buying direct from manufacturer and their customer service helped me choose correctly & expedite a much needed product for knee replacement cold therapy. I called & immediately was connected to Randi who knew exactly what was needed & helped to process my order quickly & efficiently. She made the entire process easy & pleasant with her knowledge, care & professional experience.
Would you recommend this to a friend?: Definitely
"Great Product"
Jay Jenkins on 8/14/2024 1:52:29 PM
Would you recommend this to a friend?: Definitely yes
"Cold Therapy System"
Patricia on 7/17/2024 6:21:11 PM
Details: This machine is a game changer for knee replacement surgery recovery.
Would you recommend this to a friend?: Yes
"Great product"
Dennis Catlett on 7/16/2024 10:32:42 AM
Details: Had knee replacement on July1. I purchased this product based on a recommendation from the PT. It is great. Gets cold fast and stays cold. Best think is being about to use .5L water bottles as the cooling medium. I put in 6 frozen bottles and use the machine around 7 in the morning. I have a pools of 18 bottles to load up the machine. But on set is good for 5 or 6 treatments over about 12 to 14 hours. Also, you don't have to dump and refill the cooler. Just put in a new set of bottles. It's grea... More details
Would you recommend this to a friend?: Yes,
"Ice Therapy"
Cindy Vaughters on 7/11/2024 4:19:13 PM
Details: This product is great and the sales associate was super helpful when I called in guiding me which knee compression to get for my TKR surgery which was the full circumference one. The only reason I gave it 4 stars is after a period of time the Velcro straps curl up on one end and doesn’t stick as well as it did when I first started using it. The clear plastic thing that attaches the hoses to the pad eventually stops sticking as well. Other than that it’s a great machine and has worked out well fo... More details
Would you recommend this to a friend?: Yes
"Great product for my Total Knee Replacement"
Ellyn Bender on 7/10/2024 5:26:37 PM
Details: As recommended, I ordered the flat rectangular pad to fully encompass my knee. I used this machine with frozen water bottles and 20 min on 20 min off cycles (with the timer) throughout much of my first week, decreasing the use week 2. It was a lifesaver - decreasing pain and swelling.
Would you recommend this to a friend?: Yes
"High Quality and great value"
Tom McHale on 6/10/2024 12:35:52 PM
Details: Very satisfied with the quality, functionality and value price of this product. The durable water reservoir is very spacious and allows frozen water bottles instead of ice. We have found 3 frozen bottles gets the water cold enough even though the reservoir allows for up to 6 bottles. The pad is also well made and easy to wrap around the knee. The staff at Polar Products was very helpful to help me get what I needed.
Would you recommend this to a friend?: Definitely
"Great Product!"
Robert Landgren on 5/24/2024 10:10:08 AM
Details: I recently had full knee replacement surgery. My daughter recommended that I purchase a Cold Therapy System as part of my recovery. After some research, I purchased the Polar Active Ice system. I spoke with Customer Service (they were VERY helpful) and purchased the Full Circumference Knee Pad as well. The product is terrific! My recovery is going really well! After the first two weeks our Doctor was very impressed by the limited amount a swelling I had due to the use of the machine. I highly re... More details
Location: Bonita Springs Florida
Would you recommend this to a friend?: Yes
"Must Have"
Bonnie Shirk on 5/17/2024 9:39:23 AM
Details: Just had total knee replacement 1 week ago. This unit has been awesome! My hubby fills with frozen water bottles and it lasts for hours. The timer is a must-have. Set it and forget it. I do 20 min on and 40 min off but it is programmable for whatever you need. The wrap is easy to put on and take off without extra help for those potty breaks.
Would you recommend this to a friend?: YES!!
"Ice Machine"
John Clark on 4/12/2024 5:52:15 PM
Details: The Polar Ice machine is the best, 5 frozen water bottles last from 8:00 AM to 10:00 PM using it 6-8 times after exercise for knee replacement. Consistent cooling all around the knee unlike ice packs which don't conform to the knee and get warm.
Would you recommend this to a friend?: yes
"A Must Have for a Total Knee Replacement"
Jay Christensen on 4/5/2024 4:30:31 PM
Details: Allows you to ice all through the night while sleeping at your own selected schedule. I did 20 minutes on and 20 minutes off. Very quiet.
Would you recommend this to a friend?: YES
"Polar Active Ice Review"
Kimberly Hutchison on 3/26/2024 12:11:03 PM
Details: I purchased the Polar Active Ice for a total knee replacement after research. Highly recommended for the following reasons: Ease of use with no back and forth trips to the freezer or mess. I rotated frozen water bottles in the am and they lasted 24 hours. This allows me to keep the unit plugged in all day and ready for multiple use throughout the day into the evening. The timer is a game changer allowing for peace of mind and easy shut off of unit after cycle completes. Lastly the customer servi... More details
Would you recommend this to a friend?: Highly recommend
"Excellent"
John Hughes on 3/15/2024 2:25:20 AM
Details: Excellent product and easy to use. Customer service was excellent too. Highly recommend!
Would you recommend this to a friend?: Yes
"Awesome Product"
Benjamin Wright on 2/18/2024 9:54:48 AM
Details: This is an absolute must for anyone having knee surgery. Best money I’ve spent on my recovery.
"a must have!"
Heather Mendenhall on 2/13/2024 2:42:15 PM
Details: Full circumference knee pad is truly better than any ice pack could ever hope to be!
Would you recommend this to a friend?: yes!
"Polar 3.0"
Mike on 1/8/2024 4:11:30 PM
Details: Have used this on hardware removal and one TKR has worked well would recommend it. Will be using it on next TKR this spring
Would you recommend this to a friend?: Yes
"A MUST for any joint replacement recovery"
Russ McCune on 12/20/2023 11:31:10 AM
Details: Customer service was very helpful and shipped quickly. Love my ice machine!!
Would you recommend this to a friend?: Yes love this company
"Caregiver"
Karen on 12/11/2023 4:23:56 PM
Details: We purchased this product because my husband was having a knee replacement. It has been a godsend, so easy to use and the wrap stays cold for a long time. The timer makes it very simple as it goes on and off at a specific time. This eliminates switching out ice wraps every hour or so. Just fill with frozen water bottles and it lasts 12 hours or so. It has made all the difference in his recovery being able to ice so easily.
Would you recommend this to a friend?: absolutely
"Awesome system"
Betty Adams on 11/20/2023 7:09:13 PM
Details: I was given a smaller ice therapy machine. My hubby moves the polar ice machine back and forth the bedroom and living room. He says use the best. The longer cold time, larger pad, plus the programmable timer makes this one the best!
Location: Washington State
Would you recommend this to a friend?: Yes, in a heartbeat!
"Excellent product!"
William Hennessy on 11/12/2023 8:18:18 AM
Details: Recommended by relatives who had knee replacement surgery. Researched the many brands. Chose Polar ice due to the many good reviews. I was also persuaded by the company itself. Made in USA and the customer service was fantastic. Every time I called there was an employee that answered the phone and provided the answer to any question.
Would you recommend this to a friend?: Yes, outstanding product
"It's Kolddddd"
David Hess on 11/9/2023 9:44:52 PM
Details: Easy to use and refill. It works well with frozen water bottles.
Would you recommend this to a friend?: Sure would recommend it.
"Great System"
John M on 11/8/2023 3:29:20 PM
Details: I purchased this system for use following my second knee replacement surgery. Compared to the ice packs I used following my first surgery, this system was much more effective, longer-lasting, and efficient. Prior to my purchase I questioned the cost, but it has proven to be worth every penny!
Would you recommend this to a friend?: Yes
"don't have knee replacement without this"
James Bartl on 11/6/2023 1:43:58 PM
Details: We bought this unit before my recent knee replacement surgery and it's been a key tool in managing post-op challenges including pain. It's easy to use and reliable of course it helps relieve the swelling, but also helps manage the pain from PT required walking. I'll never go through another joint operation without having one of these with me post-op.
Would you recommend this to a friend?: absolutely
"Very Helpful"
J Simmons on 11/2/2023 4:10:26 PM
Details: Great product. Customer service is very timely and efficient. Holds 6 frozen Water Bottles and it stays cold all day.
Would you recommend this to a friend?: yes
"Good Product"
Michael Horton on 10/31/2023 12:45:17 PM
Details: I've been using this for 5 days now after knee surgery. I like it so much more than ice. Much more convenient! I found that placing frozen water bottles inside just doesn't chill the water as much as dumping good-old ice in there. I did then top it off with a few bottles of frozen water to help keep it colder, longer, and it seems to helps. I really like the auto-on & off function. I actually look forward to using it!
Location: Gainesville, VA
Would you recommend this to a friend?: Yes
"Great system, great company"
Alan Schwartz on 10/30/2023 9:57:05 AM
Details: Buy direct from US company. They answer the phone, they ship the next day. You can get exactly what you need. Ability to swap out 6 sealed frozen water bottles is incredibly fast, clean and convenient. Timer gives you adjustable periods of cooling and rest, even if you fall asleep. I chose to add extension tubing and power cord - tank is out of the way, tubing routed so it is not a trip hazard, and control is right at my bedside. Large knee pad is perfect for TKR. Temperature is uniform and cons... More details
Would you recommend this to a friend?: Absolutely
"Cooling devise"
Richard Longo on 10/26/2023 4:11:58 PM
Details: I purchased the product to aid recovery following knee replacement surgery this product works wonderfully using five frozen water bottles.
Location: East Longmeadow, Ma
Would you recommend this to a friend?: yes
"Awesome Machine, works great"
Scott Lahasky on 8/25/2023 12:06:53 PM
Details: I ordered this machine with the full size pad so that it would be useful with my upcoming knee surgery so that it would cover the entire knee and not just the top. I watched several YouTube videos and they were very informative. I also had a friend that used one for her knee replacement. I used 6 frozen 16.9 oz water bottles to keep the water cold. About every 10-12 hours we would switch out the water bottles for new frozen bottles. The pump circulated the cold water through the pad and kept my ... More details
Location: Lafayette, Louisiana
Would you recommend this to a friend?: Absolutely
"Excellent for Post-Operative Recovery"
TC2023 on 8/18/2023 3:01:37 PM
Details: This cold compression was a huge help with ACL recovery. I got the full circumference (rectangular) pad since I was going to be having a hamstring graft from behind my knee. The 9qt cooler with 6 frozen 16oz bottles of salt water (3 x 6 to rotate the frozen ones) keep it cold for hours, though it would be just cool by morning. I used a crossbody purse/messenger bag to carry the bottles to/from the freezer while I was on crutches. The newer controller allowing control over time on/off as well as ... More details
Would you recommend this to a friend?: Yes
"Total satisfaction"
John Moylan on 8/16/2023 8:13:38 AM
Details: Great product, great service! Look forward to future purchases.
Would you recommend this to a friend?: Without hesitation!
"I love this product"
Matthew Robinson on 7/27/2023 6:43:26 PM
Details: I purchased the Polar Active Ice® 3.0 Full Circumference Knee Compression Cold Therapy System, 9-Quart Cooling Reservoir based on a friend's recommendation after her use of one. It was after my knee replacement surgery and it did everything I expected it to do. It worked exactly as advertised and was a lifesaver after my surgery. It is indeed an excellent and reliable product. I recommend it to others now.
Would you recommend this to a friend?: Yes