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"A game changer…"

on 4/11/2023 3:53:49 PM

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Details: I had Lapiplasty and Adductoplasty of my right foot on 3/27/23. Although I expected to use the Polar Ice Foot and Ankle Therapy unit immediately, my orthopedist correctly informed me that I would need to wait for the splint to be removed as the therapy boot would not penetrate the splint. I used the Polar unit with the foot and ankle boot for the first time yesterday and initially wasn’t impressed - until I realized that the unit did not have the right mix of water and water bottles. We corrected that issue today and the results are outstanding. The foot and ankle boot fits comfortably around my wrapped foot (which still has sutures and pins in it). The pump quickly pushes chilled water through the unit and into the foot and ankle boot almost instantly cooling the foot down with compression (but not too much compression). I set the timer for 30 minutes on and 20 minutes off and the unit cycles through its cooling like a charm. I expect to use this throughout my recovery (and again when I do the correction on my left foot in a few months). This unit is ridiculously easier and offers better treatment for my swollen foot than trying to use other types of wraps, bags of ice or frozen veggies. I’ll likely go back and order some of the other treatment sleeves as a precaution for future injuries as you can never predict when an injury might occur. I’d also be remiss if I didn’t mention the amazing customer support from Polar Ice. I called the customer support line before ordering the unit and immediately got to speak with a support specialist. She was tremendously helpful as I was going to order a foot / ankle sleeve that she advised would not work based on my scheduled surgical procedure. She also tracked my order while we were in the phone and had it shipped to me the same day. I could have ordered the same unit on Amazon but by calling Polar Ice directly, I received the benefit of their expert advice at no additional cost. Job well done!!!

Location: New York

Would you recommend this to a friend?: Absolutely

"Phenomenal Product"

on 12/1/2021 8:57:02 AM

Empty Star Empty Star Empty Star Empty Star Empty Star

Details: This product [Active Ice 3.0 Cold Therapy System] is phenomenal. It has been used a ton by my wife, her sister and me for multiple surgeries, a knee and a shoulder and a foot. It has helped tremendously. I am a satisfied customer. In addition, Kelsey provided wonderful customer service, so thank you for her too.

Location: Rhode Island

Would you recommend this to a friend?: Yes

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