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Product Reviews

For the product: 4.5" x 6" Kool Max® Pack

Rate this product:  1  2  3  4  5 

"Great service!"

on 8/26/2022 2:31:59 PM

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Details: I ordered replacement ice packs for my cooling vest and they came within three days. I had asked that they expedite the delivery since we were going away, but the representative said I didn't need to do that, and she was right!

Location: Massachusetts

Would you recommend this to a friend?: Yes

"Appear to continue to stay cold longer than the originals."

on 10/3/2021 8:17:26 PM

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Details: I purchased a Polar jacket with cooling packs and I have never regretted it. Then I bought additional cooling packs, freezer container and bag. I can now go almost 5 hours on the worst days. As I age the heat becomes more oppressive and these are a lifesaver.

Location: Powder Springs, Georgia

Would you recommend this to a friend?: Absolutely

"Perfect for Az Heat"

on 8/12/2021 3:57:33 PM

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Details: ❤ Vest with frozen inserts Lasting 3-4 hrs. Easy to replace frozen inserts for continuous comfort. Dx with MS in 1997. A necessity in AZ.

Location: AZ

Would you recommend this to a friend?: YES

"Love these gels"

on 9/1/2020 1:59:34 PM

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Details: These are better than older style gels. The front of my vest is much easier to fill.

Location: PA

Would you recommend this to a friend?: Highly recommended

"Kool Max"

on 8/11/2020 12:37:17 PM

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Details: I use these packs in a cooling vest, my regular ice packs melt very quickly. Kool max lasted about 4 hours. Great!!!!

Location: Florida

Would you recommend this to a friend?: yes

"Awesome!"

on 7/24/2020 10:22:00 AM

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Details: I love these cooling packs! 

Location: Idaho

"Love these ice packs"

on 7/15/2019 1:28:01 PM

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Details: I've been using cooling products for years because of MS and heat sensitivity. I'm so glad I discovered Polar Products. These ice packs stay cold for over 5 hours, don't become as hard and stiff as other brands do and thus remain comfortable, and it doesn't take very long for them to become cold again when placed back in the freezer. In addition, the customer service is terrific. They respond to questions and emails within 24 hours, often within 12. I will never use another brand again.

Location: California

Would you recommend this to a friend?: Absolutely. I already have.

"Perfect!"

on 6/25/2019 12:58:13 PM

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Details: Fits perfectly in the vest pockets and lasts a long time in the MS heat.

Location: Mississippi

"Very cold"

on 9/1/2018 7:28:13 PM

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Details: I like these - they stay very cold, even more so than do other types of ice/gel packs, imo - good in coolers or as cooling agents (like in the Polar Products vests).

Location: Chicago

Would you recommend this to a friend?: Yes

"Great way to keep our mascot cool"

on 7/4/2017 9:24:45 AM

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Details: Will use these ice packs in a vest we purchased to keep our nonprofit's mascot cool during events outside. Work great!

Location: Coldwater, MI

Would you recommend this to a friend?: Yes

"Excellent!"

on 8/3/2016 10:59:31 PM

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Details: We actually bought 6 extra packs so my husband (who has MS) would have 2 full sets of Kool Packs for his cooling vest, one set for the afternoon and one set for during the night.

Location: Deland, FL

Would you recommend this to a friend?: Yes

"4.5"

on 5/22/2013 7:37:52 PM

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Details: Packs lasted for no more than one year before they started leaking. Packs are very easily torn. Love the fashion vest so will have to put up with ordering new packs.

Note from Polar: Kevin, we're sorry for your trouble with your cooling packs. Our packs have a one year product guarantee. If you experience any issues with the packs you've recently purchased, please give us a call: 1-800-763-8423. Thanks for your business!

Location: West Chester PA.

Would you recommend this to a friend?: fashion vest yes; packs maybe

Let Us Help You

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Customer Service 800.763.8423 • 330.253.9973
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