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Product Reviews


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"We love our Polar Active Ice!"

on 3/3/2025 1:20:00 PM

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Details: We've had our Polar Active Ice for about 3 years now. We bought this when our son had to have knee surgery in 2022. And now he just had another knee surgery. Our daughter is very involved with sports and will periodically need to ice some part of her body. Polar Active Ice has been such a game changer for us, it makes it SO SO easy to really ice the affected area as often as you want without dealing with dripping, melting ice in ziploc bags, etc. You can set it and forget it, it's great. Evidently we had the old version of the remote control with the used unit that we purchased from someone. The upgraded version of the remote is great as it allows us to set a cooling level that we couldn't do before. You might not think this matters much but it actually does. With our son's recent knee surgery the affected area was sensitive to ice, so being able to set the machine to a coolness level of 1 (versus 2, 3 or 4) was extremely helpful. Any household with kids or active adults should have one of these!

Location: Vista, CA

Would you recommend this to a friend?: YES

"Perfect support"

on 2/3/2025 11:11:11 AM

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Details: The ice machine has been critical in my husband's recovery from total knee replacement, twice! When we needed a timer it arrived within days, not weeks. Thanks so much! We appreciate your company

Location: CA

Would you recommend this to a friend?: Yes

"Programmable timer and flow control"

on 1/11/2025 8:41:27 PM

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Details: This is just what I needed and it works great.

Location: Georgia

Would you recommend this to a friend?: Yes

"Excellent"

on 11/10/2024 7:01:06 AM

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Details: I had a total hip replacement & purchased the polar ice cooling system. I am so happy I did. I am 4 days postoperative and my pain was minimal. I am on a regimen of medications but the cooling sensation made everything better. I would highly recommend this product to everyone who has any type of joint replacement!

Location: Naples, Florida

Would you recommend this to a friend?: Yes

"Could not do a Knee Replacement without this!!!"

on 7/16/2024 10:25:57 AM

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Details: I had a knee replaced 2 years ago and I LOVED the ice machine. I have told everyone about how it takes the pain away!!! I was up and walking in one week! This is my second knee I am having replace and I lost the timer - it was so easy to replace and the staff is great!!! and so is the ice machine :)

Location: Perkasie pa

Would you recommend this to a friend?: absolutly

"Replaced power supply & controller"

on 9/13/2023 5:40:47 PM

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Details: Fantastic service provided by the Polar Products team in assisting with replacing some electronics.

Location: Northern Virginia

Would you recommend this to a friend?: Yes

"Best"

on 9/5/2023 9:07:30 PM

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Details: What a life saver! Thank you!

Location: Texas

Would you recommend this to a friend?: Yes!

"The Best!"

on 8/23/2023 11:48:51 AM

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Details: My puppy chewed the cord to my ice machine and I was devastated. Having just had a total knee replacement, my ice machine is my best friend! I reached out to customer service and they were incredible! Sent me a link to the correct cord in a matter of minutes! My cord was here in 2 days! Top of the line company!

Location: Vero Beach, Florida

Would you recommend this to a friend?: Yes!

"Perfect fix"

on 8/5/2023 12:14:18 PM

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Details: Replacement timer works better than the one I purchased 3 years ago. New features are nice.

Location: Arizona

Would you recommend this to a friend?: Yes

"Active Ice 3.0 Cold Therapy System"

on 3/27/2023 6:10:06 PM

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Details:

Location: TX

"Timer works"

on 2/28/2023 12:51:32 PM

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Details: The digital timer works very well. It was ordered and delivered in a timely fashion. I do not like paying shipping charges. But that may come with the process

Location: South Carolina

Would you recommend this to a friend?: Yes

"Updated controller"

on 7/6/2022 10:39:04 AM

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Details: This controller is wonderful, also love that I got the longer cord. Being my hurt shoulder was my dominant it is nice to have the extra length to reach the control, also love being able to adjust the temperature.

Location: VA

Would you recommend this to a friend?: 100%

"Mac"

on 3/25/2022 11:45:25 AM

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Details: Works well as a temperature control and times the on and off periods in increments of 10 minutes. Like 0, 10, 20, 30 and so on for either on or off times. Adding the timer extension cord does make it more convenient. It is a good buy.

Location: Michigan

Would you recommend this to a friend?: Yes

"Much needed by me for night time"

on 3/7/2022 10:07:23 AM

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Details: I adore this flow control timer. I set it on 2 for night time and 20 minutes on, and 10 minutes off. Then in a heavy flannel shirt, I left it going all night to control pain and swelling. Not saying this will work for everyone but it worked great for me. I wouldn't be able to leave the cooling on all night unless I was able to turn it down. I am just over a week post-op and doing very well. I removed the timer that came with my system and just use this one. Standalone.

Location: NC

Would you recommend this to a friend?: Yes

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Customer Service 800.763.8423 • 330.253.9973
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3380 Cavalier Trail, Stow, Ohio 44224
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