I am currently under the treatment of a physician who has prescribed this Polar Active Ice® System. I agree to read and use this product in accordance with all instructions, warnings and cautions in the AIS Operation Manual and/or the instructions given to me by my treating physician. Cryotherapy should not be used by persons with Raynauds, Diabetes or other vasospastic disease, cold hypersensitivity, or compromised local circulation. Always consult with your healthcare provider. I acknowledge that I will assume all responsibility for the use/misuse of this cold therapy product. I will contact my physician immediately in the case of any untoward reactions caused by use of this unit. I will contact my physician immediately in the case of any negative reactions caused by use of this unit. I will not use this unit if I am Diabetic or suffer from poor circulation or neuropathic (nerve) disorders.
Due to health and hygiene regulations, all Active Ice® 3.0 Systems and parts are non-returnable.
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"It is now post-surgery and the device is my ever present helper, I also love that I can set the on off sequence by 10 minute increments to virtually anything I would want. 30 on 30 off is one of the recommendations on the web but I have typically used 10 on 10 off although I love that I can change it as pain either increases or decreases. 1 1/2 weeks after surgery I'm using more like 10 on and 20 off since the pain has begun to subside. Absolutely fantastic customer service, this is a great product and terrific company"
-Bill in Arizona
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What goes into the Polar Active Ice® Cold Therapy Systems?
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| Therapy Pad | Picture | Dimensions | Elastic Bands | Uses |
|---|---|---|---|---|
| Knee, Ankle, Elbow, & Joint Pad | ![]() | 12.5" X 10.5" | (3) Three Attached Elastic Bands | This pad is great for any joint on the body |
| Universal Rectangular Pad | ![]() | 22.5 " X 13" | (1) Detached 3" X 44" Elastic Belt | Body: legs, back, shoulder Household: Bedding, couches, dog beds/crates |
| Shoulder Pad | ![]() | 17.5" X 11.5" | (3) Three Attached Elastic Bands | Either shoulder |
| Small Shoulder Pad | ![]() | Pad:(10.5" X 11.5") Shoulder Compression(16.5" X 13.5") | (2) Detached Elastic Belts | Either shoulder on petite individuals |
| Universal Pad | ![]() | 10.5" X 11.5" | (1) Detached 3" X 44" Elastic Belt | Can be used universaly on the body |
| Back & Hip Pad | ![]() | 8.5" X 12" | (1) One Attached Elastic Band (7" X 41.5") | lower back and hip |
| Regular Foot & Ankle Pad | ![]() | 10" X 14" | (2) Detached 8" X 2" Elastic Belts | Foot and ankle |
| Large Foot & Ankle Pad | ![]() | 12.5" X 18" | (3) Detached 8" X 2" Elastic Belts | larger feet and ankles |
| Hand & Wrist Pad | ![]() | 12" X 7" | (1) Detached 8" X 2" Elastic Belt | Hand & Wrist |
| Blanket Pad | ![]() | 38" X 22" | (1) Detached 3" X 44" Elastic Belt | beds, couches, dog crates/beds |
| Face Therapy Pad | ![]() | 8.5" X 10.5" | (2) One Attached Elastic Bands | Face |
| Head Cap | ![]() | 13" X 18" X 11" | Adjustable Drawstrings | Head and scalp |
| Extended Head Cap | ![]() | Circumference: 23" Depth: 7" | N/A | Head, scalp, and face |
Polar Products Inc. warrants that this product is free from defects in workmanship, materials and fitness for use for 6 months from initial purchase under normal use for which it was intended. Polar's obligation under this warranty is limited to the replacement or repair of any defective part(s) of this product. If you have a problem with your Active Ice® 3.0 System, please call our Customer Service at 1-800-763-8423 to obtain a Returned Goods Authorization number (RGA#).
Please note: health regulations prohibit us from accepting returns on used cold therapy systems, if there is a problem with its operation (as covered by the warranty.) The unit is within its 180 day warranty period, it will be repaired or replaced with a new unit at no charge. Unused systems may be returned with a 15% disassembly, inspection and restocking fee. This ensures that all systems we ship are new and unused.