Polar Products Inc. warrants that this product is free from defects in workmanship, materials and fitness for use for 6 months from initial purchase under normal use for which it was intended. Polar's obligation under this warranty is limited to the replacement or repair of any defective part(s) of this product. If you have a problem with your Cool Flow® System, please call our Customer Service at 1-800-763-8423 to obtain a Returned Goods Authorization number (RGA#).Please note: health regulations prohibit us from accepting returns on used cold therapy systems unless there is a problem with its operation (as covered by the warranty.) If the unit is within its 6 month warranty period, it will be repaired or replaced with a new unit at no charge. Unused systems may be returned with a 15% disassembly, inspection and restocking fee. This ensures that all systems we ship are new and unused.
"this will become your most valued tool in your tool box"
T.K on 6/5/2019 2:57:46 PM
Details: Multiple Sclerosis (MS) has been my companion for the last 8 years. Headaches and heat impact me on a daily basis and disrupt sleep and daily activities. Many products are available and many treatments and drugs have been offered / tried to alleviate these conditions however none of them have helped me as much as the Cool Flow Cooling Head Cap System. This has been the only product that I have found that gives me any relief! My head and body do not cool off quickly. All other cooling products lo... More details
Would you recommend this to a friend?: Definitely
Heather Breault on 5/17/2016 7:56:42 PM
Details: I absolutely love this product and would recommend it to anyone suffering from frequent migraines, it has made a world of difference!
Location: Orlando, FL
Would you recommend this to a friend?: yes
"The Ice Cap is AMAZING for Migraines!"
Nick Turner on 9/26/2014 12:25:49 PM
Details: I was born with a disability that causes me to experience migraines on a daily basis. Throughout my entire life I've been from doctor to doctor, neurologist to neurologist, trying to find the right medicine for my condition... with no avail. My condition is so bad that I also suffer rarely from cluster migraines...the worst pain a human can feel. Eventually I was placed on a painkiller regiment, which helped...but sometimes the pain would still leave me bedridden...and that's where this Active I... More details
Location: Gainesville, FL
Would you recommend this to a friend?: YES!
"Head Cap as Advertised, but minimal cooling"
Melanie Morgan on 3/23/2014 6:09:21 AM
Details: The Active Ice Head Cap is just as advertised. The item arrived promptly and was well packaged. The head cap fit snugly, as intended. My only issue is that for my migraines I am used to using large gel ice packs directly on my head. The weight can be too much so I bought this item. The cooling is nowhere near what I get from gel ice packs. The tubing is too small so minimal coolness comes through the head cap. The tubing is erratically placed throughout the cap. It is hard, thin tubing as oppose... More details
Location: Floresville, Texas
Would you recommend this to a friend?: Yes - I already have
"Manages my migraines"
Marc on 5/5/2010 10:19:41 AM
Details: There is no doubt that the headache cap helps in the management of migraines/headaches. On a couple of occasions I was able to abort the headache by wearing the cap. Yesterday, I had a bad headache, so I took my prescription drugs in mid afternoon, knowing that I would have to follow it up with more stronger prescription drugs in the evening. Instead I wore the cap for an extended period while I watched television. I was able to almost completely annihilate the headache and did not take a second... More details
Location: Phoenix, AZ
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