Active Ice® Head Cap
Universal Rectangular Bladder Only
Active Ice® Double Universal Therapy System
-William S Graessle, President, Polar Products Inc.
"This unit has been my life-saver this weekend along with drugs! . . . I did not realize there was a timer, a very important factor for healing. I am a nurse and we see many patients who have self-inflicted nerve damage due to constant icing of an extremity. This, too, has been a life-saver. Thank you for a very fine product.” Linda, R.N. Leadville, CO
I am currently under the treatment of a physician who has prescribed this Polar Active Ice System. I agree to read and use this product in accordance with all instructions, warnings and cautions in the AIS Operation Manual and/or the instructions given to me by my treating physician
I will contact my physician immediately in the case of any negative reactions caused by use of this unit. I will not use this unit if I am Diabetic or suffer from poor circulation or neuropathic (nerve) disorders.
Due to health and hygiene regulations, all "cold therapy" products and parts are non-returnable
Active Ice® System Warranty:
Polar Products Inc. warrants that this product is free from defects in workmanship, materials and fitness for use for 6 months from initial purchase under normal use for which it was intended. Polar's obligation under this warranty is limited to the replacement or repair of any defective part(s) of this product. If you have a problem with your Active Ice® System, please call our Customer Service at 1-800-763-8423 to obtain a Returned Goods Authorization number (RGA#).Please note: health regulations prohibit us from accepting returns on used cold therapy systems unless there is a problem with its operation (as covered by the warranty.) If the unit is within its 180 day warranty period, it will be repaired or replaced with a new unit at no charge. Unused systems may be returned with a 15% disassembly, inspection and restocking fee. This ensures that all systems we ship are new and unused.
Write your own review/testimonial
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"Excellent Therapy System for Shoulders"
George L. on 6/21/2014 12:30:39 PM
Details: The Active Ice Therapy System has worked well for cooling the shoulder after exercises for shoulder surgery. Save yourself a lot of extra work and don't use bags of ice. Freeze a container of water to create a block if ice to sit in the water (leave ice inside of container). Freeze several containers and switch them as needed. The ice will last all day. The shoulder wrap is nice to have, it covers both sides of the shoulder and the side of the arm. You may need help putting the wrap on at first,... More details
Location: Kalamazoo, MI
Would you recommend this to a friend?: Yes
"Best for reducing swelling!"
Gregory Long on 6/20/2014 12:04:23 PM
Details: I truly think this is one of the best pieces of equipment for reducing swelling I have ever used. Thanks for the invention. I had shoulder surgery and my doctor use to rent these pieces of equipment in effort to reduce pain and swelling. A couple years later my spouse had knee replacement and so I purchased this piece equipment and she received incredible relief, that ice could not. I recently suffered a whip lash type of back injury and this device was superior in the length of time it took to ... More details
Location: Surprise, AZ
Would you recommend this to a friend?: Yes without question
"a true bonus in my recovery"
Linda Nelson on 5/19/2014 4:37:11 PM
Details: I purchased the larger unit with wheels/handle for my post knee replacement surgery recovery in May 2014. I had my first knee replaced about 1.5 years ago and didn't have a ice therapy unit at that time. This unit has been a true bonus in my recovery, also saved wear and tear on my husband from filling ice packs which he did approximately 10+ time per day for 3+ weeks when I had my first surgery. Pro: if using for a knee, buy the compression pad in addition to the pad that comes with the unit. T... More details
James Hodos on 4/7/2014 12:00:50 PM
Details: I purchased the System for use after total knee replacement surgery. The unit arrived before the surgery and we brought it to the hospital for post-surgical use. The relief provided was immediate and beneficial. PROs: Easy set up; extended length hose very useful; timer; coldness adjustment; larger capacity chest for more ice; easy-to-use connectors. CONs: somewhat noisy - although putting a folded towel under unit reduces noise (noise also acts as "white noise" to offset hospital nighttime nois... More details
Would you recommend this to a friend?: Absolutely
james michela on 4/4/2014 8:15:00 AM
Details: This product was shipped on time and customer service was friendly and helpful. But to use this machine you need help if you are injured or recovery from surgery, Knee wrap worked good shoulder wrap was not good unless you have someone there to put it on you.
Would you recommend this to a friend?: No
Len Rice on 12/26/2013 2:02:33 PM
Details: The product arrived quickly. It works much better than using ice packs. The system is quiet (to allow sleeping) and has a timer. It was easy to put on and stays in place. I recommend this product for anyone with knee and/or joint swelling.
Location: Albuquerque, NM
Dustin Hershey on 12/9/2013 1:15:17 PM
Details: We recently ordered the Active Ice Therapy System from Polar Products and could not be more disappointed. The product operated for only about 3 hours before leak occurred from somewhere in the pump housing. We were told that these machines have been tested and engineered for years of use (multiple uses per day). Note from Polar: Hi Dustin. We are so sorry to hear about this issue and apologize for the inconvenience! Our systems are tested in our factory and they absolutely should last for years ... More details
Location: Denver, CO
Robert Coeyman on 11/16/2013 7:54:06 AM
Details: System is great. I ended up buying the back pad and the Y connection along with the system and the knee pad. I was able to ice my replaced knee and the soreness in my leg at the same time and then both knees at the same time. Other knee is being replaced in December. The ONLY BAD thing is the velcro holder for the knee pad. The velcro quit working a week after using it a few times every day. I did not buy it for the back pad which again I used for wrapping it around my upper leg. I found an ACE ... More details
Would you recommend this to a friend?: yes
NANCY BURNETT on 11/4/2013 5:09:40 PM
Details: this thing is super after surgery on my knee. filled it up with solid ice in the morning and would last all day. it was great.
"Awesome Product Helped Recovery from Knee Surgery"
Terri Helus on 10/11/2013 5:00:05 PM
Details: My husband had knee surgery and in subsequent visits to the physical therapist greatly benefited from sessions with their ice therapy system. Home solutions like ice bags or freezer gel packs did not yield the same results and relief. Internet research led us to the Polar Products Active Ice System. The active ice system provided a professional level of cold therapy in the comfort and convenience of our own home and was key in both quickly recovering from knee surgery and also providing cold the... More details
Location: Enterprise, AL
Would you recommend this to a friend?: Absolutely!