Active Ice® Head Cap
Universal Rectangular Bladder Only
Active Ice® Double Universal Therapy System
-William S Graessle, President, Polar Products Inc.
"This unit has been my life-saver this weekend along with drugs! . . . I did not realize there was a timer, a very important factor for healing. I am a nurse and we see many patients who have self-inflicted nerve damage due to constant icing of an extremity. This, too, has been a life-saver. Thank you for a very fine product.” Linda, R.N. Leadville, CO
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James Hodos on 4/7/2014 12:00:50 PM
Details: I purchased the System for use after total knee replacement surgery. The unit arrived before the surgery and we brought it to the hospital for post-surgical use. The relief provided was immediate and beneficial. PROs: Easy set up; extended length hose very useful; timer; coldness adjustment; larger capacity chest for more ice; easy-to-use connectors. CONs: somewhat noisy - although putting a folded towel under unit reduces noise (noise also acts as "white noise" to offset hospital nighttime nois... More details
Would you recommend this to a friend?: Absolutely
james michela on 4/4/2014 8:15:00 AM
Details: This product was shipped on time and customer service was friendly and helpful. But to use this machine you need help if you are injured or recovery from surgery, Knee wrap worked good shoulder wrap was not good unless you have someone there to put it on you.
Would you recommend this to a friend?: No
Len Rice on 12/26/2013 2:02:33 PM
Details: The product arrived quickly. It works much better than using ice packs. The system is quiet (to allow sleeping) and has a timer. It was easy to put on and stays in place. I recommend this product for anyone with knee and/or joint swelling.
Location: Albuquerque, NM
Dustin Hershey on 12/9/2013 1:15:17 PM
Details: We recently ordered the Active Ice Therapy System from Polar Products and could not be more disappointed. The product operated for only about 3 hours before leak occurred from somewhere in the pump housing. We were told that these machines have been tested and engineered for years of use (multiple uses per day). Note from Polar: Hi Dustin. We are so sorry to hear about this issue and apologize for the inconvenience! Our systems are tested in our factory and they absolutely should last for years ... More details
Location: Denver, CO
Robert Coeyman on 11/16/2013 7:54:06 AM
Details: System is great. I ended up buying the back pad and the Y connection along with the system and the knee pad. I was able to ice my replaced knee and the soreness in my leg at the same time and then both knees at the same time. Other knee is being replaced in December. The ONLY BAD thing is the velcro holder for the knee pad. The velcro quit working a week after using it a few times every day. I did not buy it for the back pad which again I used for wrapping it around my upper leg. I found an ACE ... More details
Would you recommend this to a friend?: yes
NANCY BURNETT on 11/4/2013 5:09:40 PM
Details: this thing is super after surgery on my knee. filled it up with solid ice in the morning and would last all day. it was great.
"Awesome Product Helped Recovery from Knee Surgery"
Terri Helus on 10/11/2013 5:00:05 PM
Details: My husband had knee surgery and in subsequent visits to the physical therapist greatly benefited from sessions with their ice therapy system. Home solutions like ice bags or freezer gel packs did not yield the same results and relief. Internet research led us to the Polar Products Active Ice System. The active ice system provided a professional level of cold therapy in the comfort and convenience of our own home and was key in both quickly recovering from knee surgery and also providing cold the... More details
Location: Enterprise, AL
Would you recommend this to a friend?: Absolutely!
"Bait and Switch"
George T. on 10/11/2013 9:55:55 AM
Details: I used a coworkers therapy system before I ordered my own and boy I was really disappointed when the package arrived. I ordered the exact system that she loaned me but mine came with timer (didn't order one with a timer) and less hose length than what was advertised. I contacted customer service and was given some lame excuse about the model I expected was "discontinued 6 months ago", which is odd because my co-worker ordered hers less than 6 months ago. This is exactly why it's a crap shoot any... More details
Would you recommend this to a friend?: Probably not
"Ankle Boot and Chiller"
Craig Bland on 9/16/2013 11:44:07 AM
Details: I have had nothing but good luck with this product. I found that it was pretty quiet and performed better then expected.
Location: Concord NH
Would you recommend this to a friend?: Yes
"Active Ice Therapy System"
craig hamm on 9/10/2013 11:41:44 AM
Details: I bought my unit 4 years ago to help me through a series of knee surgeries. It has been excellent. The pump stopped working once and polarproducts sent me replacement for free which was easy to switch out. A month ago I bought one for my mother who recently had a partial knee replacement surgery. This is a high value product that I would recommend to anyone with joint pain or swelling.
Location: Greenville, SC